User Engineer

1 day ago

Bengaluru, Karnataka, India Xflow Payments Full time ₹ 12,00,000 - ₹ 36,00,000 per year

XFlow is building cross-border payments infrastructure that provides businesses access to global markets, starting with those in India and subsequently other parts of South & South East Asia. We are enabling users to accept and payout money globally in a simple, reliable, compliant, transparent and financially compelling manner.

Building payments infrastructure is hard, and elegantly solving for cross-border payments infrastructure for businesses even more so. The complexity stems from the different changing regulatory requirements of the many countries that we will operate in, building payment guarantees in existing rails (or for that matter, creating a new payment rail altogether) and capturing value in a way where we are net additive to our users. This complexity excites and motivates us because we know that when we get it right, businesses around the world and their customers will be better off for it.


Finally, and we cannot stress this enough, culture eats everything else for breakfast. We aim to be an engineering driven company that believes finance problems are rooted in code and strongly prefer individuals who share a similar belief.


You will:

  • Partner with sales as the technical and payments domain expert of a client-facing team, including contributing to Request For Information (RFI) / Request For Proposal (RFP) responses

  • Lead discovery meetings to understand user's business priorities, their challenges and prescribe solutions that will solve their most pressing needs

  • Understand the competitive landscape and existing architecture to assess how XFlow can be best positioned to win the Users business

  • Build relationships with key decision makers, business owners and founders rapidly

  • Demonstrate XFlow's end-to-end solutions to our future and current users to showcase XFlow's unique business value and differentiators

  • Own the end-to-end user-facing integration 

  • Answer product features and technical questions from customers

  • Clearly differentiate XFlow's products and services as well as provide user references to highlight XFlow's value add to their business 

  • Provide feedback to product management about product enhancements that can address customer needs and provide additional value

  • Share and learn best practices and re-usable assets with other User Engineers to enhance the quality and efficiency of the team

  • Stay current on competitive analysis and market differentiation

  • Support marketing events including executive briefings, conferences, user groups, and trade shows


You have:

  • 1-3 years post college work experience in technical/business consulting, software engineering, sales/pre-sales. Experience of the software development lifecycle (SDLC) is a bonus. 

  • Must have knowledge of one programming language like Java, Go, Python, Ruby, , C#, or C++ and previous experience working with APIs

  • Exceptional written and verbal communication skills. Able to deliver compelling presentations and demonstrate products virtually and in person

  • Curious, self-starter who likes to be challenged and deal with ambiguity and willing to learn new technologies and business processes


Contact:

If you think you're the person we're looking for, please write to [email protected]


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