Director of User Experience

About Us

Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.

Director of User Experience

Location: Bangalore, India

COME JOIN US

Do you want to change the world? Join us and shape how knowledge workers will adopt and leverage intelligent automation to transform business and the global economy. At Automation Anywhere, we believe that people who have time to create, think, and discover build great companies. Our intelligent process robots transform the way businesses operate, delivering complex business and IT work across a range of processes — from procure-to-pay and quote-to-cash, to HR administration, claims processing, and thousands of other front and back-office workflows.

HOW YOU WILL HELP

As the Director of User Experience, you will set the vision and lead the UX function for one of our most strategic product portfolios. You will lead a talented team of UX Designers and Content Writers in Bangalore, empowering them to deliver best-in-class product experiences that are intuitive, cohesive, and deeply human.

You will play a critical leadership role in shaping design and content strategies for strategic products, mentoring and developing your team, and building strong partnerships with Product, Engineering, and Business stakeholders worldwide. You will champion user-centered design, elevate the craft of storytelling through UX copy and technical content, and inspire your team to push the boundaries of what's possible.
This is an opportunity to influence how millions of users worldwide engage with our products, and to grow and scale a high-performing, multidisciplinary UX team in one of our most strategic global locations.

WHAT YOU WILL DO

• Lead and inspire a multidisciplinary team of UX Designers and Content Writers, fostering a culture of creativity, collaboration, and excellence.

• Define and drive the UX and content vision for strategic product lines, ensuring experiences are simple, consistent, and customer-obsessed.

• Mentor and coach individual contributors, helping them grow in craft, influence, and career development.

• Champion content strategy and design systems, ensuring copy and documentation are integral to the user experience.

• Collaborate across functions with global Product, Engineering, Marketing, and Customer Success leaders to deliver unified, world-class user experiences.

• Establish and scale practices for research, design, and content operations that improve quality, efficiency, and impact.

• Advocate for users and foster shared understanding of the user-centric intersection between design, content, business, and technology.

• Represent the India UX organization as part of the global UX leadership team, influencing product direction at the highest levels.

YOU HAVE…

• 15+ years of experience in UX Design or related fields.

• 5+ years of experience building and leading design/content teams, ideally at scale.

• Proven track record of shaping and executing a UX vision across strategic and complex product ecosystems (enterprise SaaS experience a plus).

• Experience leading visual/interaction design and content writing/documentation functions.

• A portfolio or body of work that demonstrates strong product design and content leadership.

• Ability to work effectively across global, matrixed organizations.

• Excellent communication, storytelling, and presentation skills, with the ability to influence and inspire executives and cross-functional peers.

AND…

• You are passionate about coaching individuals and building thriving, high-impact teams.

• You balance strategic vision with operational excellence, ensuring the team delivers at both craft and scale.

• You thrive in fast-paced, dynamic environments and bring clarity to complexity.

• You embody empathy — for users, for your team, and for cross-functional partners.

All unsolicited resumes submitted to any email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.