Call Coordinator

3 days ago


Borivli, Maharashtra, India Globtier Infotech Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Position: Call Coordinator

Job Description

Key Responsibilities:

  • Answer and manage incoming calls professionally and courteously.
  • Coordinate outgoing calls as per requirement.
  • Record call details in the call log or CRM system.
  • Route calls to the appropriate department or person.
  • Follow up on pending calls and ensure closure within defined timelines.
  • Maintain and update contact lists for internal and external communication.
  • Coordinate with field teams or service engineers to schedule appointments.
  • Prepare daily/weekly call reports.


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