Loyalty and Referral Manager

2 weeks ago

Pune, Maharashtra, India K Raheja Corp Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Driving loyalty and referral business from existing customers and relevant stakeholders in given timeline , desired results needs to be maintained in launch and sustenance .

  • **Engage with customers to gather feedback, understand their motivations, and foster relationships that encourage participation in loyalty and referral activities.

  • **Develop engaging promotional materials and communication plans to inform customers about loyalty initiatives and referral opportunities.

  • **Work closely with marketing, sales, and customer service teams to ensure a consistent approach to customer engagement.

  • **Market Research:** Stay informed on industry trends, competitor offerings, and customer preferences to continuously refine loyalty strategies.

  • **Compliance Monitoring:** Ensure that all programs adhere to legal standards and ethical guidelines within the industry.

Qualifications:

  • Masters degree in Marketing, Business, or a related field.

  • 2-3 years of experience in customer loyalty, sales, or marketing, with a demonstrated understanding of customer engagement strategies.

  • Proficient in data analysis tools and CRM software; strong analytical and problem-solving skills.

  • Excellent written and verbal communication skills, with a talent for creating engaging content.

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