Network Support Intern
2 days ago
Key Responsibilities (During Training and Beyond)
As a Network Engineer (Trainee), your major tasks will include:
Providing technical support remotely from Lucknow office to field/site engineers across India.
Managing, on boarding, and training newly appointed site engineers and technicians.
Supporting the planning and execution of IT infrastructure projects, including CCTV, Networking, and Access Control Systems.
Monitoring project progress and resolving technical issues reported from remote sites.
Coordinating and verifying material dispatch, inward/outward, and usage reports.
Maintaining documentation of assets such as routers, switches, DVR/NVR, cables, etc.
Preparing and sharing technical reports, installation checklists, and issue logs.
Managing customer communication related to service calls, escalations, and installation updates.
Supporting the team in pre-sales technical documentation and site readiness verification.
Assisting in internal trainings and maintaining SOPs for technical processes.
Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 3 months
Pay: ₹5, ₹6,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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