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IT Support Specialist
2 weeks ago
Job Location : Lucknow
Required Skills : Desktop Support, Network Support & Server Management
Role & responsibilities
- Excellent knowledge of Server, Networking and Desktop.
- Knowledge of Windows installation /troubleshooting.
- Hand on Experience of Desktop e.g. MS office 2019/Office 365/SQL and Adobe products (Photoshop/Illustrator/InDesign etc.) Adobe Creative Cloud / Software Adobe Photoshop CC subscription /Software Adobe Captivate CC subscription / Adobe Indesign CC 19,20,22 / MS Visual Studio Pro etc.
- Hand On Experience on Email Troubleshooting/Configuration on Exchange/IMAP/POP
- Knowledge of DNS, DHCP and Windows Operating systems.
- Knowledge of File server/Print server/WDS server.
- Good knowledge of Cyber Securities Activities like Firewall and End point security.
- Provide desktop support to end users, troubleshooting hardware and software issues.
- Proficiency in network troubleshooting and IP configuration.
- Provide desktop support to end-users, troubleshooting and resolving technical issues related to server, hardware, software, and network connectivity.
Preferred candidate profile
- Bachelors degree in computer science or information technology.
- Proven work experience as a desktop support engineer or support technician.
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
- Knowledge of popular operating systems, software applications, and remote connection systems.
- Ability to solve complex hardware and software issues.
- Ability to travel and work after hours when necessary.
- Excellent interpersonal skills.
Good written and verbal communication skills
Skills Required :
- Hardware, Networking and Server
- Software Installation
- Core knowledge of Server
- Desktop Support
- Cyber Security Firewall
- Server Installation & Manage,
- IP Configure.