Customer Service Associate
2 days ago
Job Description:
Job Responsibilities:
* Contact potential or existing customers using scripts
* Answer product or company-related queries
* Understand customer needs and close sales
* Direct qualified leads to field sales team
* Update customer info in the database
* Accurately take and process orders
* Address and resolve customer complaints
* Maintain records of calls, sales, and data
* Conduct research to aid in lead generation
Skills Required:
* Good communication and convincing skills in English
* Basic knowledge of Email and MS-Excel
Location: #18-19, Dehlon Road, Tibba Village, Sahnewal, Ludhiana – Punjab
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