Customer Service Associate
2 days ago
Position: Customer Service Associate (Bengali Language) (Female Candidates – Married Preferred)
Openings: 6 Positions
Location: Ludhiana, Punjab
Salary: ₹15,000 per month (In-hand)
Experience: Freshers can apply
Qualification: Diploma / Degree / Certification in Computers
Preferred: Local candidates
Skills Required
- Strong communication and convincing skills in Bengali
- Basic knowledge of Email and MS Excel
Key Responsibilities
- Contact potential or existing customers using prepared scripts
- Answer customer questions about products and company services
- Understand customer needs and close sales effectively
- Forward qualified leads to the field sales team when needed
- Maintain and update customer information in the database
- Take and process orders accurately
- Address and resolve customer complaints professionally
- Keep detailed records of calls, sales, and other relevant data
- Conduct online research to support lead generation activities
Job Type: Full-time
Pay: ₹12, ₹15,000.00 per month
Work Location: In person
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