Customer Support Specialist
2 days ago
Job description
As a Retail Sales Associate at Chocovic, a premium gifting brand, you will play a key role in providing exceptional customer service, driving sales, and maintaining a luxurious in-store experience. You will assist customers in finding the perfect gifts, educate them about our products, and ensure that the store environment reflects the high-quality standards of our brand.
Key Responsibilities:
- Greet customers in a friendly and welcoming manner.
- Assist customers in selecting gifts, providing personalized recommendations based on their needs.
- Maintain in-depth knowledge of the product offerings, including key features, benefits, and trends.
- Drive sales and meet individual and team targets.
- Provide an exceptional level of customer service, ensuring customer satisfaction and loyalty.
- Process transactions accurately and efficiently using the point-of-sale (POS) system.
- Maintain the store's appearance, ensuring it is clean, organized, and well-stocked.
- Handle returns and exchanges in accordance with company policies.
- Assist with inventory management, restocking, and product displays.
- Collaborate with team members to achieve sales goals and deliver an outstanding shopping experience.
Call Directly /
Job Type: Full-time
Pay: ₹20, ₹26,000.00 per month
Work Location: In person
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