Customer Service Associate

2 days ago

Ludhiana, Punjab, India Void2One Solutions Full time ₹ 1,40,000 - ₹ 1,50,000 per year

Void2one Solutions HIRING Customer Service Advisor for Hindi & Bengali Language Specialist (Females)

Job details:

  • Position: Customer Service Advisor—Hindi & Bengali Language Specialist (Females)
  • Education: +2, Diploma, or Graduation
  • Freshers and Experienced candidates in any stream
  • Job location: Ludhiana, Punjab
  • Salary: 14-15K
  • Full-time, Work from Office, Day Shifts

Mandatory skills:

  • Fluency in Hindi and Bengali with clear and polite communication.
  • Strong listening and problem-solving skills for customer queries.
  • Ability to handle customer concerns with patience and empathy.
  • Basic computer knowledge for handling CRM and support tools.
  • Multi-tasking ability to manage calls, chats, and emails efficiently.
  • Quick learning and adaptability to new processes and systems.

Roles & responsibilities:

  • Contact potential or existing customers using prepared scripts to promote products or services.
  • Respond to customer inquiries about products, services, and company details.
  • Ask targeted questions to identify customer requirements and offer appropriate solutions.
  • Close sales or forward qualified leads to the field sales team when necessary.
  • Accurately enter and update customer information in the company database.
  • Process customer orders promptly and with high accuracy.
  • Address customer grievances professionally to uphold the company's reputation.
  • Maintain organized records of calls, sales, and customer interactions.
  • Share valuable customer insights with the sales and marketing teams.

Perks & Benefits:

  • Day Shifts (9 am to 6 pm)
  • 6 Working days
  • On-time Salary
  • PF, Bonus, and Incentives
  • Performance-based Increments
  • Overtime Paid
  • Healthy Work culture

Interested candidates for this role can apply here:

You can also share your resumes at or connect on WhatsApp).

Kind regards,

HR Team

Void2one Solutions

Contact:

Email:

Linktree:

Job Types: Full-time, Permanent, Fresher

Pay: ₹14, ₹15,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Health insurance
  • Leave encashment
  • Life insurance
  • Provident Fund

Education:

  • Higher Secondary(12th Pass) (Required)

Language:

  • English (Required)

Location:

  • Ludhiana, Punjab (Required)

Work Location: In person

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