Salesforce Service Cloud Developer/Admin
6 days ago
We are looking for a Salesforce Service Cloud professional responsible for implementing, configuring, and supporting Service Cloud features that enhance customer service operations. The candidate should be able to translate business needs into technical configurations and scalable solutions within Salesforce. Responsibilities: Participate in discovery sessions to capture business service processes and translate them into Salesforce solutions. Configure Service Cloud components including Case Management, Email -to -Case, Web -to -Case, Knowledge Articles, Macros, and Quick Text. Set up Omni -Channel routing, Service Console, and Entitlement Management. Customize using Apex, Triggers, Lightning Components (LWC), and Flow Builder. Manage integrations between Salesforce and third -party systems (CTI, Chat, etc.). Troubleshoot issues and optimize system performance. Collaborate with cross -functional teams (Sales, Marketing, IT) to align service processeRequirements Proficiency in Salesforce Service Cloud configuration and customization. Experience with Omni -Channel, Case Escalation, Entitlements, and SLAs. Working knowledge of Reports & Dashboards, Data Loader, and Change Sets. Familiarity with Service Process KPIs and reporting for customer support metrics.
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Senior Technical Consultant
1 day ago
Bengaluru, India Salesforce Full timeJob Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...
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Salesforce Service Cloud Developer/Admin
17 hours ago
Chennai, India dotSolved System Inc. Full timeJob Description We are looking for a Salesforce Service Cloud professional responsible for implementing, configuring, and supporting Service Cloud features that enhance customer service operations. The candidate should be able to translate business needs into technical configurations and scalable solutions within Salesforce. Responsibilities: Participate in...
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(High Salary) Salesforce Developer
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Full timeMinimum Qualifications 5 years of developing applications on Service Cloud Understanding of Agile Development Strong written and verbal communication skills Ability to work in a team environment Familiarity with Accountability being detail-oriented and taking initiative Excellent written and verbal communications skills Bachelor s degree in Computer Science...
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Salesforce Service Cloud Functional
6 days ago
India Pansoft Full time**Salesforce Service Cloud Functional**: **Job Id: P041** **Job Location: Off-shore India** **Salesforce Service Cloud Functional** 4-8 years of experience **Essential Duties and Responsibilities** - Overall work experience of up to 4 years with at least 1-2 years of experience in integration. - Must be certified in SF Admin and PD1/PD2. - Perform Code...
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Salesforce Service Cloud Developer/Admin
17 hours ago
Chennai, India dotSolved System Inc. Full timeWe are looking for a Salesforce Service Cloud professional responsible for implementing, configuring, and supporting Service Cloud features that enhance customer service operations. The candidate should be able to translate business needs into technical configurations and scalable solutions within Salesforce. Responsibilities: Participate in discovery...
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Salesforce Service Cloud Developer
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Full timeKey Responsibilities Design and develop scalable solutions using Salesforce Service Cloud features Omni-Channel Knowledge Base Live Agent Case Management etc Customize Salesforce using Apex Classes Triggers Lightning Web Components LWC Visualforce and Flow Implement and manage Service Cloud Console Email-to-Case Web-to-Case and CTI integrations Collaborate...
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Salesforce Service Cloud Technical Lead
5 days ago
chennai, India NTT DATA North America Full timeole Overview:We are seeking a highly skilled Salesforce Service Cloud Technical Lead to design, develop, and implement scalable Salesforce Service Cloud solutions. The ideal candidate will lead a team of developers and administrators, collaborate with business stakeholders, and ensure technical excellence and alignment with enterprise architecture...
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Salesforce Architect
2 weeks ago
Chennai, Tamil Nadu, India NTT DATA Full timeReq ID 342476 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Salesforce Architect - Service Cloud to join our team in Chennai Tamil N du IN-TN India IN We are seeking an experienced...
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Salesforce Portfolio Leader
3 weeks ago
Gurugram, India Salesforce Full timeJob Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust....
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Salesforce Architect
2 weeks ago
Chennai, Tamil Nadu, , India dotSolved System Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWe are looking for an experienced Salesforce Architect to design and implement scalable, high -quality Salesforce solutions. The ideal candidate should have strong expertise across Salesforce clouds, integration design, and best practices in architecture and governance. Key Responsibilities: Design end -to -end Salesforce architecture and ensure alignment...