Senior Sales Executive

7 days ago

Bengaluru, Karnataka, India WHR Global Consulting Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Position Title: Senior Sales Executive

Work Location: Bengaluru, Karnataka 560076, India

Work Setup: Onsite

Work Schedule: Day Shift

Job Summary

The Senior Sales Executive is responsible for driving sales performance by converting leads into customers through outbound B2C calls. This role plays a key part in helping individuals make informed decisions about their career growth while ensuring excellent customer experiences. The ideal candidate is proactive, target-oriented, and passionate about achieving results.

Responsibilities

-Conduct outbound B2C calls to prospective customers, providing detailed information about company offerings

-Build rapport with potential customers to understand their needs and recommend suitable solutions

-Follow up with leads generated through marketing campaigns to drive conversions

-Meet or exceed daily, weekly, and monthly sales targets and KPIs

-Maintain a high conversion rate through persuasive and consistent communication

-Identify opportunities for upselling or cross-selling additional services and programs

-Provide excellent customer service by addressing inquiries, resolving concerns, and ensuring satisfaction

-Develop and nurture long-term relationships with customers to build trust and loyalty

-Maintain accurate and up-to-date records of calls, interactions, and sales activities in the CRM system

-Track and manage leads effectively to sustain a steady sales pipeline

-Collaborate with the sales and marketing teams to align strategies and share insights for improved lead quality

-Provide feedback on customer preferences, objections, and trends to refine offerings and sales approaches

Desired Candidate Profile

-Bachelor's degree in any discipline is preferred but not mandatory

-1–3 years of experience in B2C sales, telecalling, or a related role

-Proven track record of achieving sales targets in a similar role

-Excellent verbal and written communication skills with the ability to connect with diverse audiences

-Strong persuasion, negotiation, and objection-handling skills

-Customer-centric mindset with the ability to build trust and rapport

-Experience using CRM tools to manage leads and sales activity

-Strong time management and organizational skills to handle multiple leads effectively

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