Customer Relationship Manager

3 days ago

Gandhinagar, Gujarat, India Prodigy Placement LLP Full time ₹ 1,80,000 - ₹ 2,40,000 per year

We're Hiring Customer Relationship Manager

Designation: Customer Relationship Manager

ExecutiveSalary: 5k to 17k

Experience: Min 2 Years

Qualification : Any Graduation

Location: Gandhinagar

Job Type: Full-time

Gender: Female

Job Responsibilities:

  • Build and nurture long-term relationships with new and existing customers, especially high-value and repeat clients
  • Provide personalized service to ensure a luxurious and memorable in-store and post-sale experience
  • Maintain accurate customer profiles, preferences, and special occasions in the CRM system
  • Manage customer follow-ups including product inquiries, repairs, custom orders, and feedback
  • Address and resolve customer complaints or issues promptly and professionally
  • Collaborate with the sales team to support promotions, events, and clienteling efforts
  • Plan and coordinate exclusive customer engagement events and gifting programs
  • Track customer satisfaction metrics and implement improvement strategies
  • Maintain deep product knowledge to assist clients with confidence and expertise
  • Report regularly to management on customer trends, feedback, and retention metrics

If you are interested Kindly share your resume on

Contact Number:

Job Type: Full-time

Pay: ₹15, ₹17,000.00 per month

Work Location: In person

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