We are hiring a Customer Relationship Manager

10 hours ago


Gandhinagar, Gujarat, India Mspire Ventures Full time ₹ 2,40,000 - ₹ 4,80,000 per year


Job Description:

We are hiring a Customer Relationship Manager (CRM) in Gandhinagar.

Job Title: Customer Relationship Manager (CRM)

Industry: Jewellery

Vacancies: 1 Position

Salary: Up to ₹20,000 per month

Gender: Only Female can apply

Qualification: Minimum HSC (12th Pass), Any Graduation

Experience: Minimum 2-3 years in customer relationship management or a similar role

Key Responsibilities:

Develop and maintain strong relationships with customers.
Handle customer queries, complaints, and requests professionally.
Maintain and update customer records in the CRM system.
Assist in sales follow-ups and after-sales support.
Provide product information and guide customers in their purchase decisions.
Coordinate with the sales team to improve customer experience.
Ensure timely response to client inquiries through calls, emails, and messages.
Gather customer feedback and provide insights for service improvement.
Manage appointment scheduling and follow-ups with potential clients.
Assist in loyalty programs and promotional campaigns.

 


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