Order To Cash Manager
21 hours ago
Roles and Responsibilities
- Manage Order to Cash (O2C) processes, including cash application, collection management, dispute management, credit collection, dispute resolution, AR collections, and order fulfillment.
- Oversee daily operations of the team responsible for managing orders from receipt to cash application.
- Ensure timely and accurate processing of customer payments through effective communication with customers and internal stakeholders.
- Identify areas for process improvement and implement changes to increase efficiency and reduce errors.
- Collaborate with cross-functional teams to resolve complex billing issues.
Desired Candidate Profile
- 9-13 years of experience in Order To Cash (O2C) domain with expertise in Cash Application, Collection Management, Dispute Management, Credit Collection, Dispute Resolution, Ar Collection & Order Fulfillment.
- Strong managerial skills with ability to lead a team effectively.
- Excellent analytical skills with attention to detail to identify areas for improvement.
- Ability to work independently with minimal supervision while prioritizing multiple tasks simultaneously.
- Flexibility to Night shift is mandatory for this role.
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