Order To Cash Manager

21 hours ago


Gurgaon, Haryana, India Capgemini Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Roles and Responsibilities

  • Manage Order to Cash (O2C) processes, including cash application, collection management, dispute management, credit collection, dispute resolution, AR collections, and order fulfillment.
  • Oversee daily operations of the team responsible for managing orders from receipt to cash application.
  • Ensure timely and accurate processing of customer payments through effective communication with customers and internal stakeholders.
  • Identify areas for process improvement and implement changes to increase efficiency and reduce errors.
  • Collaborate with cross-functional teams to resolve complex billing issues.

Desired Candidate Profile

  • 9-13 years of experience in Order To Cash (O2C) domain with expertise in Cash Application, Collection Management, Dispute Management, Credit Collection, Dispute Resolution, Ar Collection & Order Fulfillment.
  • Strong managerial skills with ability to lead a team effectively.
  • Excellent analytical skills with attention to detail to identify areas for improvement.
  • Ability to work independently with minimal supervision while prioritizing multiple tasks simultaneously.
  • Flexibility to Night shift is mandatory for this role.


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