Senior Process Associate
1 week ago
Job Title:Associate/ Sr Associate Customer Service Representative
Location: Gurgaon
Job Type: Full-time
Department: Customer Support / Service
Role & responsibilities
International Voice process
Excellent English communication is a must (spoken & written)
Rotational shifts & 2 days rotational week off
Work Location - Gurgaon
Minimum 1 Year experience in International voice process mandatory
Inbound voice handling experience mandatory
- Fast-paced, global work environment.
- High school diploma or equivalent; college degree preferred
- Proven experience in a customer service role (minimum 2-6 years preferred)
- Excellent communication and interpersonal skills
- Ability to handle stressful situations and difficult customers with professionalism
- Strong problem-solving and multitasking abilities
Proficiency in using customer support software, CRM systems, and Microsoft Office
Note :- Interested candidates kindly, share your updated cv on or
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