Process Associate

13 hours ago

Gurgaon, Haryana, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced Process Associate to join our team in Gurgaon. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.

Roles and Responsibility

  • Handle non-voice and voice processes with high accuracy and efficiency.
  • Provide exceptional customer service through various channels.
  • Collaborate with team members to achieve process goals and objectives.
  • Maintain accurate records and reports of process activities.
  • Identify and escalate issues to senior management when necessary.
  • Participate in training and development programs to enhance skills and knowledge.

Job Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • Proficient in using computer applications and software.
  • Ability to learn and understand new processes and procedures.
  • Strong attention to detail and ability to maintain accuracy.

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