Blended Email Support

1 day ago


Kolkata, West Bengal, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Provide exceptional customer service through email support, resolving queries and concerns professionally.
  • Handle incoming emails with empathy, patience, and understanding.
  • Respond to customer inquiries via email, ensuring timely resolution of issues.
  • Collaborate with internal teams to resolve complex customer complaints.
  • Maintain accurate records of customer interactions and transactions.
  • Continuously update knowledge of products and services for effective support.

Job Requirements

  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Strong problem-solving skills with attention to detail.
  • Proficient in using email software and technology.
  • Ability to adapt to changing situations and priorities.
  • Strong analytical and critical thinking skills.


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