Customer Support Specialist
1 week ago
Company Description
ABKPS Outsourcing Private Limited is a premier service provider in the virtual outsourcing industry, dedicated to delivering top-tier back-office and operational support services. The company primarily supports hotels across the United States by ensuring their operational efficiency and customer satisfaction. Known for its commitment to quality, the company strives to create excellent service solutions tailored to clients' unique business needs. ABKPS Outsourcing is customer-focused, innovative, and performance-driven.
Role Description
This is a full-time, on-site role for a Customer Support Specialist located in Gwalior. The primary responsibilities include addressing customer inquiries, resolving issues efficiently, ensuring high levels of customer satisfaction, and providing technical support. The specialist will collaborate with internal teams to streamline processes and improve the overall client experience while delivering professional service and support.
Qualifications
- Proficiency in Customer Support and ensuring Customer Satisfaction
- Strong Interpersonal Skills to build and maintain positive customer relationships
- Experience in providing hands-on Technical Support to resolve customer issues
- Strong Analytical Skills for problem-solving and process improvement
- Excellent communication skills, both written and verbal
- Ability to work effectively in a team-oriented, on-site environment
- Prior experience in customer service or related fields is a plus
- Bachelor's degree or relevant work experience is preferred
-
Customer Support Manager
4 days ago
Gwalior, Madhya Pradesh, India HomeEssentials Full timeJob description:Job Title: Customer Support ManagerLocation: City Center Gwalior MPAbout the company:HomeEssentials is India's digital-first D2C Home & Lifestyle brand.We specialize in home and kitchen products while also branching into lifestyle items. Whether you're searching for innovative kitchen gadgets, cozy home decor, or fashionable lifestyle...
-
Customer Care Specialist
2 days ago
Gwalior, Madhya Pradesh, India iTokri Full timeCustomer Care Executive (Sales Focus) – GwaliorCompany: iTokriLocation: Gwalior, Madhya PradeshJob Type: Full-time | On-siteAbout the RoleWe are looking for a Customer Care Executive who can confidently communicate with customers, understand their needs, and help them with product information and order support. The ideal candidate should be fluent in...
-
Chat & Voice Customer Service Professional
1 week ago
Gwalior, Madhya Pradesh, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full timeRoles and Responsibility Handle customer inquiries via chat, email, and phone in a professional and courteous manner.Provide accurate information about products or services to customers.Resolve customer complaints and issues promptly and efficiently.Collaborate with internal teams to resolve complex customer issues.Maintain high levels of product knowledge...
-
Search Engine Optimization Executive
2 days ago
Gwalior, Madhya Pradesh, India Career mantra pvt ltd Full timeLocation: GwaliorJob Type: Full-timeCompany: Career MantraAbout the Role:We are looking for a skilled and detail-oriented SEO Specialist to join our marketing team. The ideal candidate will be responsible for optimizing our website, improving keyword rankings, increasing organic traffic, and enhancing overall online visibility. You will work closely with the...
-
Gwalior, Madhya Pradesh, India Medico Hub Full timeContact Mr Nishant Chaudhary WhatsApp About the OpportunityOpportunity in the Diagnostic Imaging sector within healthcare — an outpatient imaging centre delivering advanced nuclear medicine and hybrid imaging services across oncology, cardiology and endocrinology. We provide PET/CT, SPECT/CT and radionuclide therapy services to referring clinicians and...
-
Telecaller Sales Executive
1 day ago
Gwalior, Madhya Pradesh, India Ibuzz Tech Solutions Full timeJob ResponsibilitiesExplain product features, pricing, and offers clearly to customersUnderstand customer needs and recommend suitable productsGenerate leads and convert inquiries into salesFollow up on leads and maintain regular customer contactMaintain accurate records of calls, sales, and customer detailsAchieve daily, weekly, and monthly sales...
-
female tele caller
20 hours ago
Gwalior, Madhya Pradesh, India Rootstechnology Full timeJob Responsibilities:Make outbound calls to prospective and existing customersHandle inbound calls and respond to customer inquiriesExplain company products/services clearly and confidentlyFollow up with leads and maintain customer interestMaintain accurate records of calls and customer detailsAchieve daily/weekly/monthly calling and conversion targetsHandle...
-
Tele Calling Executive
2 days ago
Gwalior, Madhya Pradesh, India Ubitech Pvt Ltd Full timeJob Title: Sales TelecallerCompany: Ubitech SolutionLocation: GwalorJob Type: Full-timeJob DescriptionUbitech Solution is looking for an enthusiastic and results-driven Sales Telecaller to join our growing team. The ideal candidate will be responsible for contacting potential customers, promoting our products/services, and converting leads into sales through...
-
Fresher Mechanical Engineer
2 days ago
Gwalior, Madhya Pradesh, India A.V. Engineers Pvt. Ltd Full timeJob Opening: Fresher – Mechanical/Electrical (B.Tech/Diploma)Profile: Sales and Project EngineerCompany: AV Engineers Pvt. Ltd.About the RoleAV Engineers Pvt. Ltd. is looking for energetic and motivated freshers from Mechanical or Electrical engineering backgrounds who are interested in starting their career in technical sales & project engineer. The role...
-
territory sales officer
2 weeks ago
Gwalior, Madhya Pradesh, India Adani Group Full time ₹ 40,00,000 - ₹ 80,00,000 per yearPurpose/ObjectiveThe Territory Sales Officer is responsible for driving sales growth, market penetration, fostering strong customer relationships, executing targeted sales strategies, and expanding the dealer network for both traditional cement products and specialized S&P offerings within the assigned territory. The TSO will ensure a deep understanding of...