Order To Cash Delivery Manager

4 days ago

Chennai, Tamil Nadu, India Capgemini Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Order to Cash

  • Responsible for the day to day management of the clients Accounts Receivable portfolio.
  • Ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed Service Level Agreements.
  • Ensure quick resolution by the Credit Control Team of issues and escalated items
  • Manage a complex AR portfolio, negotiates and implements payment solutions with clients.
  • Responsible for achieving cash collection and ageing targets
  • Applies fundamental collection techniques and adjusts collection strategies to the requirement of the portfolio
  • Regularly assess all credit management controls and procedures for change and improvement
  • Develop strategies and solutions for problematic customers
  • Develop strategies and solutions to overcome credit management and credit control challenges
  • Is able to develop customer complex account reconciliations
  • Ensure cash collection targets are met Confident communicator who is able to articulate complex concepts in a manner that leads to desired outcomes
  • Good communicator who can articulate complex concepts with key stakeholders across different levels in a manner that leads to desired outcomes
  • Good negotiation skills
  • Cash Applications and Collection experience is a MUST

Candidates applying MUST have formal Team Lead experience (50 team members or more ) and should be okay with Night shifts .

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