
Order To Cash Analyst
2 days ago
Role & responsibilities
An OTC (Order to Cash) fresher job role typically involves managing customer orders, ensuring timely fulfillment, and supporting internal coordination across departments.
- Order Processing: Enter and manage customer orders accurately in the system.
- Order Fulfillment: Ensure timely delivery and resolve any delays or discrepancies.
- Customer Interaction: Handle inquiries, provide updates, and resolve issues related to orders.
- Documentation: Maintain records of orders, invoices, and delivery confirmations.
- Internal Coordination: Work with sales, logistics, and finance teams to streamline the order-to-cash cycle.
Process Improvement: Identify inefficiencies and suggest improvements in the workflow
Analytical Thinking: Ability to interpret data and spot inconsistencies.
- Attention to Detail: Crucial for accurate order entry and documentation.
- Communication Skills: Clear verbal and written communication with clients and internal teams.
- Customer Service Orientation: Proactive in resolving customer concerns.
- Time Management: Handle multiple orders and meet deadlines efficiently.
- Team Collaboration: Work well with cross-functional teams.
- Technical Proficiency: Familiarity with ERP systems like SAP or Oracle is a plus
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