Order To Cash Analyst

2 days ago

Chennai, Tamil Nadu, India Teamlease Digital Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Role & responsibilities

An OTC (Order to Cash) fresher job role typically involves managing customer orders, ensuring timely fulfillment, and supporting internal coordination across departments.

  • Order Processing: Enter and manage customer orders accurately in the system.
  • Order Fulfillment: Ensure timely delivery and resolve any delays or discrepancies.
  • Customer Interaction: Handle inquiries, provide updates, and resolve issues related to orders.
  • Documentation: Maintain records of orders, invoices, and delivery confirmations.
  • Internal Coordination: Work with sales, logistics, and finance teams to streamline the order-to-cash cycle.

  • Process Improvement: Identify inefficiencies and suggest improvements in the workflow

  • Analytical Thinking: Ability to interpret data and spot inconsistencies.

  • Attention to Detail: Crucial for accurate order entry and documentation.
  • Communication Skills: Clear verbal and written communication with clients and internal teams.
  • Customer Service Orientation: Proactive in resolving customer concerns.
  • Time Management: Handle multiple orders and meet deadlines efficiently.
  • Team Collaboration: Work well with cross-functional teams.
  • Technical Proficiency: Familiarity with ERP systems like SAP or Oracle is a plus

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