TL-Order Management-Data

23 hours ago

Chennai, Tamil Nadu, India Cognizant Technology Solutions Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Summary

Join our dynamic team as a TL-Order Management-Data specialist where you will leverage your multilingual skills in German Spanish and French to enhance our Order to Cash workflow.

All the 3 FTE will be part of the customer service team and should have the language proficency require 1 FTE for French 1 FTE for German and 1 for spanish and all should be proficent in speaking and writing.

3 FTE required who has good experience in customer service and looking for language resource 1 for Fren

Responsibilities

  • Lead the Order to Cash workflow processes ensuring accuracy and efficiency in all transactions.
  • Oversee the integration of multilingual communication in German Spanish and French to enhance client interactions and service delivery.
  • Provide support in Finance-related tasks within the Order to Cash domain ensuring compliance with company policies and financial regulations.
  • Collaborate with cross-functional teams to streamline supply chain management and logistics operations.
  • Analyze data to identify trends and opportunities for process improvement in order management.
  • Develop and implement strategies to optimize the Order to Cash workflow reducing cycle times and improving cash flow.
  • Ensure all order management activities are conducted in accordance with established guidelines and best practices.
  • Facilitate effective communication between internal teams and external clients utilizing language skills to bridge any gaps.
  • Monitor and report on key performance indicators related to order management and financial processes.
  • Support the development of training materials and conduct training sessions for team members on Order to Cash processes.
  • Maintain up-to-date knowledge of industry trends and best practices in order management and finance.
  • Contribute to the continuous improvement of systems and processes within the Order to Cash domain.
  • Assist in the resolution of any issues or discrepancies in order management ensuring timely and effective solutions.

Qualifications

  • Possess strong proficiency in German Spanish and French with the ability to read write and speak fluently.
  • Demonstrate a solid understanding of the Order to Cash workflow and its impact on financial processes.
  • Exhibit experience in Finance and Accounting with a focus on Order to Cash operations.
  • Have a background in Transportation & Logistics and Supply Chain Management as a nice to have skill.
  • Show capability to work effectively in a hybrid work model balancing remote and in-office responsibilities.
  • Display excellent analytical skills to assess data and drive process improvements.

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