L&D Trainer
3 days ago
Company Description
Café Coffee Day (CCD) is India's largest café chain, known as the go-to gathering spot for the young at heart to unwind and connect. Operated by Coffee Day Global Limited (CDGL), a subsidiary of Coffee Day Enterprises Limited, CCD sources its coffee from one of Asia's second-largest coffee estate networks. Established in 1996 with its first café in Bangalore, CCD has since become synonymous with rich coffee experiences, catering not only to Indian patrons but also exporting to clients in the USA, Europe, and Japan.
Role Description
We are seeking a dedicated Learning and Development Trainer specializing in Coffee for a full-time, on-site role based in Bengaluru. As an L&D Trainer at Café Coffee Day, you will be responsible for designing, delivering, and evaluating training programs to enhance employee skill sets. This includes developing materials, conducting training sessions, mentoring staff, and ensuring high standards in coffee preparation and customer service. You will play a critical role in fostering professional growth and maintaining excellence across teams.
Qualifications
- Experience in Training & Development and managing Learning Management Systems.
- Proficiency in Instructional Design techniques and the ability to create engaging training curricula.
- Strong Communication skills and the ability to effectively convey knowledge.
- Expertise in Coaching employees to achieve their professional and technical goals.
- Passion for coffee and prior experience in the café, hospitality, or food and beverage industry is a plus.
- Bachelor's degree in a relevant field or equivalent experience in training-focused roles.
- Strong organizational, time management
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