
Customer Specialist(Hindi)
1 week ago
Company Description
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Role Description
This is a full-time on-site role for a Customer Specialist(Hindi) located in Vishakhapatnam. The Customer Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, and handling customer inquiries. Day-to-day tasks include addressing and resolving customer issues, maintaining customer records, and communicating effectively with customers in Hindi. The role also involves collaborating with other team members to improve service quality and contribute to customer retention strategies.
Qualifications
- Interpersonal and Communication skills
- Customer Support and Customer Satisfaction skills
- Analytical Skills
- Proficiency in Hindi language
- Ability to work on-site in Vishakhapatnam
- Previous experience in a customer service role is preferred
- Knowledge of customer relationship management (CRM) software is beneficial
- Bachelor's degree in any relevant field is a plus
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