Travel Desk Executive
5 days ago
- A travel desk executive manages and coordinates employee travel, including booking flights, hotels, and ground transportation, while ensuring compliance with company policies and budgets. Key responsibilities include handling domestic and international arrangements, assisting with visa processes, managing last-minute changes, and providing support to travelers. The role requires strong organizational skills, attention to detail, and excellent customer service.
- Key responsibilities
- Travel booking and coordination: Arrange and book all travel-related services, including flights, trains, hotels, and car rentals for employees.
- Itinerary management: Create and manage detailed travel itineraries, ensuring they align with company policies and budget guidelines.
- Cost negotiation: Negotiate with vendors to secure the best rates for travel and accommodation.
- Policy compliance: Ensure all travel arrangements comply with the company's travel policies and procedures.
- Traveler support: Provide support to employees before, during, and after their trips, handling inquiries and resolving issues.
- Documentation and reporting: Maintain records of travel documentation and expenses, and prepare travel reports.
- Emergency handling: Manage and resolve last-minute changes, cancellations, or emergencies efficiently and calmly.
- Visa and formalities: Handle visa applications and other international travel formalities as needed. Required skills and qualifications
- Organizational skills: Ability to manage multiple tasks and details simultaneously.
- Attention to detail: Essential for accurate booking and itinerary management.
- Communication skills: Excellent oral and written communication skills are required to interact with employees and vendors.
- Customer service: A customer-first mindset to provide a positive experience for travelers.
- Problem-solving: Ability to handle pressure and resolve issues efficiently, especially during emergencies.
- Travel knowledge: Familiarity with GDS (Global Distribution System) is often required, along with knowledge of international travel regulations.
- Computer proficiency: Working knowledge of MS Office and travel booking software is typically needed.
- Tamil candidates only
Job Types: Full-time, Permanent, Fresher
Pay: ₹9, ₹26,056.25 per month
Benefits:
- Food provided
Work Location: In person
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