Customer Success Executive

19 hours ago

Gurgaon, Haryana, India Edustoke Full time ₹ 3,50,000 - ₹ 4,00,000 per year

Job Location : Gurugram Sector 48

Profile : Work from Office

Position : Customer Success Executive

Salary offered : INR 3.5-4L CTC

Job Description:

Customer Onboarding & Engagement

Ensure smooth onboarding of new clients by guiding them through product features and best practices, driving early adoption and long-term success.

Client Relationship Management

Maintain consistent communication with clients, proactively resolving queries and enhancing customer satisfaction through timely and personalized support.

Revenue Growth & Collections

Identify upsell and cross-sell opportunities aligned with client needs while ensuring timely revenue collection and rigorous follow-up on outstanding invoices.

Cross-Functional Collaboration & Feedback Management

Liaise with internal teams (sales, finance, support) to deliver seamless service, while capturing and reporting client feedback to drive continuous improvement.

Candidate Profile:

Experience & Relationship Management

1-2 years of experience in customer success, account management, or customer service, with hands-on involvement in payment collections and client retention.

Communication & Language Proficiency

Excellent verbal and written communication skills, with fluency in English and at least two South Indian languages for effective client interactions.

Negotiation & Problem Solving

Strong negotiation abilities, particularly in payment follow-ups, along with a proven track record of resolving customer issues with professionalism and efficiency.

Tools & Organizational Skills

Proficient in CRM platforms and MS Office (Excel, Word, PowerPoint), with strong attention to detail and effective time and task management capabilities.

Please go through the details and DM me your CV if interested to apply for the position. We will get back to you within 24-48 hours after reviewing the profile

  • Customer Success Manager

    5 days ago

    Gurgaon, Haryana, India customer success Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Ready to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...

  • Customer Success Executive

    4 days ago

    Gurgaon, Haryana, India CardByte Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Customer Success, Support & QA ExecutiveLocation:GurugramExperience:1–2 yearsAbout UsCardByte AI Private Limitedis a fast-growing SaaS company transforming how businesses connect, manage, and scale relationships through AI-driven contact management. We're seeking a proactiveCustomer Success and Support Executivewith an eye for quality to help our customers...

  • Customer Success Executive

    3 days ago

    Gurgaon, Haryana, India LCX Full time ₹ 50,00,000 - ₹ 1,00,00,000 per year

    JD -Customer Success ExecutiveCompany : LCXDepartment : Customer SuccessEmployment Type : Full-timeAbout LCX: is a secure and compliant platform for buying, selling, transferring, and storing digitalcurrency. The LCX Exchange is a regulated trading venue offering a range of digital currencies.LCX is a Fintech company that focuses on tokenization of assets,...

  • Customer Success Executive

    2 weeks ago

    Gurgaon, Haryana, India Perceptiviti Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Immediate Joiners OnlyJob Description:We are looking for a detail-oriented and proactive Customer Success Executive to manage client accounts and ensure their satisfaction with our products and services. The ideal candidate will be responsible for maintaining strong relationships with clients, facilitating subscription renewals, and ensuring timely sharing...

  • Customer Success Executive

    1 week ago

    Gurgaon, Haryana, India LCX Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    JD -Customer Success ExecutiveCompany : LCXDepartment : Customer SuccessEmployment Type : Full-timeAbout LCX: is a secure and compliant platform for buying, selling, transferring, and storing digitalcurrency. The LCX Exchange is a regulated trading venue offering a range of digital currencies.LCX is a Fintech company that focuses on tokenization of assets,...

  • Customer Success Executive

    1 week ago

    Gurgaon, Haryana, India LCX Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    JD -Customer Success ExecutiveCompany : LCXDepartment : Customer SuccessEmployment Type : Full-timeAbout LCX: is a secure and compliant platform for buying, selling, transferring, and storing digitalcurrency. The LCX Exchange is a regulated trading venue offering a range of digital currencies.LCX is a Fintech company that focuses on tokenization of assets,...

  • Customer Success Executive

    6 days ago

    Gurgaon, Haryana, India AstroKarma - Astrology, Tarot and Horoscope | Formerly Jaanemann Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Greetings from Eleven GroupAbout Eleven Group:Eleven Group is a fast-growing business conglomerate with a strong presence across diverse sectors including HealthTech, IT Services, Digital Solutions, Real Estate, NBFC, Wellness, and more.We are home to 20+ companies such as Ramsons Project Ltd, Aiqa Health, SAS Tech Studio, SAS Servizo, Fincubb, AstroKarma,...

  • Customer Success Executive

    5 days ago

    Gurgaon, Haryana, India fb6bef10-a321-4be5-97c6-dfc1a2bc72e4 Full time ₹ 30,00,000 - ₹ 42,00,000 per year

    Customer Success ExecutiveJob Details:* 5 days working* 2 Rotational off* Rotational shifts* Both Side cabs* Salary: up to 35k CTC* Location : Gurgaon* Age up to 35 years* NEED IMMEDIATE JOINERS ONLY Under Graduate / Graduate both can applyfresher / experience both can applyExperience Should be international BPO process (voice / non voice)CALL HR HARPREET...

  • Customer Success Manager

    6 days ago

    Gurgaon, Haryana, India Harvard Business Publishing Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Harvard Business Publishing (HBP) – the leading destination for innovative management thinking. We reach lifelong learners to improve the practice of management in a changing world. This mission inspires each of us to unlock the leader in everyone – including youThe opportunityHarvard Business Publishing (HBP) is an idea-driven company with a commitment...

  • Customer Success Account Manager

    5 days ago

    Gurgaon, Haryana, India Microsoft Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per year

    The Customer Success Account Manager (CSAM) acts as the single customer facing, account durable leader responsible for managing and orchestrating support delivery activities within an account (set of accounts). This is inclusive of customer success, support, and transformation activities across the free-to-fee spectrum.  The prevailing...