ITSM Automation Consultant

9 hours ago


Bengaluru, Karnataka, India Infosys Full time ₹ 6,00,000 - ₹ 18,00,000 per year

ITSM Automation Consultant

Required Skills & Experience: Strong hands-on experience with ServiceNow modules: ITOM, PI, NowAssist. Experience with BMC Helix, BMC Remedy, and RemedyForce platforms. Proficiency in scripting and workflow automation within ITSM environments. Understanding of ITIL processes and service management best practices. Ability to design scalable and maintainable automation solutions. Excellent communication and stakeholder engagement skills.
• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management Key Responsibilities: Architect and implement automation workflows within ITSM platforms including ServiceNow (SNOW) and BMC Helix. Leverage modules such as ITOM, Performance Insights (PI), and NowAssist to drive service efficiency and reliability. Integrate and automate service management processes across incident, change, problem, and asset management. Collaborate with stakeholders to identify automation opportunities and define technical requirements. Develop and maintain automation scripts and orchestration logic to support self-service and self-healing capabilities. Ensure compliance with ITIL standards and enterprise governance policies. Provide technical leadership and mentorship to junior consultants and developers

  • Bengaluru, Karnataka, India AvanteNow Full time

    Job Title -ITSM Platform ConsultantJob Type -On-SiteJob Location -Saudi ArabiaExperience -5+ YearsJob Summary -We are seeking an experienced ITSM Platform Consultant to join our IT Service Management team. The ideal candidate will be responsible for implementing, configuring, and optimizing our ITSM platform to align with ITIL best practices and business...


  • Bengaluru, Karnataka, India Talent Worx Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Talworx is an emerging recruitment consulting and services firm, we are hiring for our client which is a leading big 4 consulting firm of the world, ITSM (Integrations, Scripting, Flow Designer, Request Catalog)Min. 2-13 years of experience , 2 -3 years of ITSM and integration experiences Must have - Implementation experience on Discovery & Service Mapping...


  • Bengaluru, Karnataka, India AvanteNow Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title -ITSM ServiceNow Technical ConsultantJob Type -On-SiteJob Location -Riyadh , Saudi ArabiaExperience-6-12 YearsJob Description -We're looking for an experienced ITSM ServiceNow Technical Consultant to join our team in Riyadh. As a technical consultant, you'll be responsible for designing, developing, and implementing ServiceNow solutions to improve...

  • ServiceNow ITSM Tester

    12 hours ago


    Bengaluru, Karnataka, India Infosys Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    SNOW Consulting• Relevant experience in testing ServiceNow ITSM Modules (Incident management, Change management, Problem management, Service Catalog, etc.), ITOM, SOM, HRSD etc. • Relevant experience on ServiceNow Automated test framework (ATF) automation tool. • Proficiency in understanding the requirements and write test cases efficiently. •...

  • ITSM Integrations

    2 weeks ago


    Bengaluru, Karnataka, India Cigres Technologies Full time ₹ 8,00,000 - ₹ 20,00,000 per year

    Bengaluru, Karnataka, IndiaJob TypeFull TimeAbout the RoleMandatory SkillsITSM, BMC Helix , Rest API, Integartion Skill to EvaluateITSM,-BMC-Helix-,-Rest-API,-Integartion Experience8 to 10 Years Education Qualificaiton B.Tech Roles & ResponsibilitiesDesign, develop, and customize solutions within the BMC Helix ITSM suite (including Smart IT, Digital...

  • ITSM Integrations

    1 week ago


    Bengaluru, Karnataka, India Applied Cloud Computing Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job Title:ITSM Integrations & Automation Specialist ( Focusing BMC Helix)Roles & Responsibilities:Design, develop, and customize solutions within the BMC Helix ITSM suite (including Smart IT, Digital Workplace, and CMDB).Build and maintain REST API and web service integrations between Helix and third-party platforms.Implement automation workflows using BMC...


  • Bengaluru, Karnataka, India Yash Technologies Private Limited Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Sr. Consultant - ServiceNow ITSM Job YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, we're a cluster of the brightest stars working with cutting-edge...

  • ServiceNow ITSM

    1 week ago


    Bengaluru, Karnataka, India Panzer Technologies Pvt Ltd Full time ₹ 12,00,000 - ₹ 25,00,000 per year

    Job Title: Application Developer - ServiceNow ITSM & CMDB - 7B (IT Service Management)Years of experience: 7+Position Overview:We are seeking a skilled and experienced Application Consultant Developer in ServiceNow IT Service Management (ITSM) and CMDB.The ideal candidate will have over 7 years of experience in ServiceNow ITSM implementation, design, and...

  • itsm

    20 hours ago


    Bengaluru, Karnataka, India Capgemini Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...


  • Bengaluru, Karnataka, India Capgemini Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    We have Great opportunity for ServiceNow ITSM/ITOM Developer at Bangalore locationNote- There would be shift timing of APAC working hrs Starting from 3:30am to 12pm IST and 5 days WFO at Bangalore LocationLocation BangaloreExp 9yrs to 12yrsNotice period Immediate – 30 daysJD as given below:Primary Skills RequiredServiceNow ITSM & ITOMJava & Python...