Technical Support Analyst

2 days ago

Cochin, Kerala, India Dynamed Healthcare Solutions Pvt. Ltd Full time US$ 40,000 - US$ 80,000 per year

About the Role:

We're looking for a proactive and detail-oriented
Support Analyst
to join our team. In this role, you'll provide L1 and L2 technical support to both internal teams and external clients, ensuring smooth day-to-day operations and quick resolution of technical issues.

Key Responsibilities:

  • Respond to support requests from internal users and external clients.
  • Provide Level 1 and Level 2 technical support for hardware, software, and network issues.
  • Troubleshoot, diagnose, and escalate issues as needed.
  • Keep users informed throughout the resolution process.
  • Maintain clear documentation of support activities and contribute to a knowledge base.

Requirements:

  • Bachelor's degree in Computer Science, IT, or a related field.
  • Experience in the
    Healthcare domain
    is required.
  • Prior experience in IT support or a similar role.
  • Strong communication and problem-solving skills.
  • Solid understanding of technical systems and best practices.
  • Ability to work collaboratively across departments.

Bonus:
Knowledge of current trends and tools in IT support and service management.

  • Application Support Analyst

    3 days ago

    Cochin, Kerala, India Art Technology and Software Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Application Support AnalystJob DescriptionApplication Support Analyst profile being recruited is making sure that the existing software architecture within the business is working well and being used efficiently. You will be involved with a blend of programming and administration tasks; working with various stakeholders to resolve technical problems through...

  • Technical Support Specialist

    8 hours ago

    Cochin, Kerala, India beBeeAccessibility Full time

    About the RoleWe are seeking a proactive and detail-oriented Access Partner to support a blind Data & Appliance Analyst working within a global Cloud + AI organisation.This role is not about doing the work for the client, but about enabling them to do it—bridging accessibility gaps in fast-paced, highly technical environments.You'll work closely with the...

  • Technical Support Specialist

    7 days ago

    Cochin, Kerala, India beBeeAccessibility Full time ₹ 23,65,284 - ₹ 35,06,852

    About usWe are looking for a highly skilled Technical Support Specialist to join our team.This role is an exciting opportunity for someone who wants to work with a global client on meaningful projects.The ideal candidate will have strong technical skills, excellent communication skills, and be able to provide support in a clear, professional manner.You will...

  • Technical Support

    2 days ago

    Cochin, Kerala, India ThoughtBox Online Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Summary: We are seeking a proactive and customer-oriented Technical Support to join our team. The ideal candidate will provide technical assistance to clients and internal teams, troubleshooting software, hardware, and network-related issues. This role requires strong problem-solving skills, effective communication, and a commitment to delivering timely...

  • Business Analyst

    2 weeks ago

    Cochin, Kerala, India Techmax Technologies Full time

    We're Hiring: Business Analyst (2–3 Years Experience)Location: Kochi (On-site)Company: Techmax TechnologiesClient Domain: JewelleryClient Location: KoothattukulamAbout TechmaxTechmax Technologies is a Kochi-based consulting firm specializing in Data, AI, Cloud, and Business Intelligence solutions. We help businesses make smarter decisions through...

  • Business Analyst

    2 weeks ago

    Cochin, Kerala, India Techmax Technologies Full time

    We're Hiring: Business Analyst (2–3 Years Experience)Location: Kochi (On-site)Company: Techmax TechnologiesClient Domain: JewelleryClient Location: KoothattukulamAbout TechmaxTechmax Technologies is a Kochi-based consulting firm specializing in Data, AI, Cloud, and Business Intelligence solutions. We help businesses make smarter decisions through...

  • Business Analyst

    3 weeks ago

    Cochin, Kerala, India Techmax Technologies Full time

    We're Hiring: Business Analyst (2–3 Years Experience) Location: Kochi (On-site) Company: Techmax Technologies Client Domain: Jewellery Client Location: KoothattukulamAbout TechmaxTechmax Technologies is a Kochi-based consulting firm specializing in Data, AI, Cloud, and Business Intelligence solutions. We help businesses make smarter decisions through...

  • Business Analyst

    3 days ago

    Cochin, Kerala, India Techmax Technologies Full time US$ 80,000 - US$ 1,20,000 per year

    We're Hiring: Business Analyst (2–3 Years Experience)Location:Kochi (On-site)Company:Techmax TechnologiesClient Domain:JewelleryClient Location:KoothattukulamAbout TechmaxTechmax Technologies is a Kochi-based consulting firm specializing in Data, AI, Cloud, and Business Intelligence solutions. We help businesses make smarter decisions through data-driven...

  • Technical Support Specialist

    1 week ago

    Cochin, Kerala, India beBeeCustomeroriented Full time

    Technical Support ProfessionalWe are seeking a proactive and customer-oriented technical support professional to provide technical assistance to clients and internal teams. The ideal candidate will troubleshoot software, hardware, and network-related issues.Key Responsibilities:Assist customers via phone, email, and chat to resolve technical issues...

  • Technical Support Specialist

    3 days ago

    Cochin, Kerala, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 20,00,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced Technical Support Specialist to join our team.The successful candidate will have 2+ years of experience in a technical support role assisting customers via phone and ticketing systems.They will possess a solid understanding of TCP/IP, DNS, DHCP, and other Layer 2/3...