Quality Analyst

Job Description:-Hiring for Sales & Customer Care Quality Analyst for Novac Technology Solutions(Shriram Finance)Job profile:Performs call monitoring and provides trend data to management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Provides actionable data to various internal support...

Company DescriptionBrocussolutions is one of the leading providers of BPO services located in Navi Mumbai, specializing in outsourcing administrative back-office functions for major companies. We offer the best customized and most cost-effective solutions to meet your unique business needs. Our company helps organizations enhance their business by improving...

Role & responsibilities:The primary task of the Quality Analyst is call monitoring and providing actionable insightTo gather information to help improve agent performance in the call centerQA have an evaluation form that will be used to capture the informationImplement scripts, record actual results and identify defectsSuggest creative and active solutions...

JOB PROFILE Department : Retail SalesDesignation: Quality Analyst Reporting to: Zonal Head Reportees: Individual role Key Deliverables / Accountabilities ResponsibilitiesResponsible to map clients internally as per the assigned quality parameters.Responsible to analyze New Client Quality .Being a strong link between the Sales and the Dealing team to...

Quality Analyst (Outbound Telesales) | 9–6 job | Sun & alt Sat off | Audit calls, give feedback, ensure compliance | Exp in telesales QA preferred | Salary up to 30k in handWork location: Vashi, Belapur, Turbhe Required Candidate profileRelevant exp of min 6 months on papers is a must.Fluent coms.Ready to work in fix day shift, outbound telesales qa,...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Company DescriptionFirst Credit Services is a leading company specializing in Digital Debt Collection and BPO, providing Accounts Receivable Management and Customer Service Outsourcing. With over 25 years of compliant collections and receivables management experience, we customize our approach to meet the unique needs of each client. Our innovative...

Monitor and evaluate voice interactions for quality assurance. Identify process gaps and provide actionable feedback to agents. Maintain audit records and prepare quality reports. Required Candidate profileMinimum 1 year of experience as a quality analyst on papers Excellent communication in English. Call or Whatsapp @ / / /

We're Hiring – Quality Analyst (Customer Service) Location: Vithalwadi (Kalyan)AtCELLBELL, we don't just make chairs – we create comfort that inspires productivity. Now, we're looking for a Quality Analyst who can ensure that every customer interaction reflects the same comfort, care, and quality our products deliver.What You'll Do:- Listen, review, and...

We are looking for an innovative and experienced quality analyst to join our team. The quality analyst is responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects. The successful candidate will work closely with various departments to perform and validate test cases based on...