Service Process Trainer

1 week ago

Chennai, Tamil Nadu, India V2soft Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Experience in Dealer Business & Process operations
  • Impart training and coaching to dealers for Service Process implementation
  • Implement Express Service / Process Audit at dealerships
  • Liaise with dealer team, Area Managers and HO to implement processes
  • Make MIS reports and presentations to share with Zonal Office and HO
  • Monitoring effect of training intervention on process adherence.
  • Handle select AFS projects as SPOC for field and dealer teams

Essential:

  • Knowledge of workshop service processes and vehicle flow
  • Technical knowledge about workshop tools and equipment
  • Basic functioning of the automobile and repair processes
  • Knowledge of safety norms and precautions
  • Strong communication skills, and desire to drive people to bring change
  • MS Excel and PowerPoint

Essential:

Field Coordination

Interpersonal skills

1. Key Accountabilities (main tasks expected from the position)

Service Planning

  • Express Service Implementation
  • Dealer Operating Standards
  • Service process implementation
  • Workshop management
  • Implementation of vehicle tracking and workshop control mechanisms
  • Implementation of dealer management tools and processes
  • Other service improvement initiatives as per brand requirement

MIS and Reporting

  • Gathering network reports & maintaining
  • Management reporting and management
  • Database management

Travel required upto 15 days a month for initial phase

  • Process Trainer//Voice Process//International BPO

    2 weeks ago

    Chennai, Tamil Nadu, India Hiresquad Resources Full time ₹ 6,50,000 per year

    MNC in ChennaiHiring For Process TrainerInternational Voice ProcessINTERNATIONAL CUSTOMER SERVICE EXPERIENCE IS MANDATORYRequire Excellent communication skills.CTC UPTO 6.5LPA Based on Experience and Last CTCProcess TrainerEligibility : Must have 1+ experience as an Process Trainer in International BPO in International Voice ProcessExperience in giving...

  • Process Trainer

    1 day ago

    Chennai, Tamil Nadu, India Everest Fleet Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    **Job Title:** Process Trainer**Location:** Chenai**Company:** Everest FleetAbout Everest Fleet:*Everest Fleet is Ubers largest professionally managed fleet supplier in India, with over 18,000 cars operating across major cities such as Mumbai, Pune, Bengaluru, Delhi, Kolkata, Chennai, and Hyderabad. Founded in 2016 by Siddharth Ladsariya, Everest Fleet is...

  • Process Trainer

    2 weeks ago

    Chennai, Tamil Nadu, India Savvysoft Technologies Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Job Title: Process Trainer US StaffingLocation: [Chennai – Onsite]Employment Type: Full-timeShift: [Night Shift ]Job Summary:We are looking for a dynamic and experienced Process Trainer with a strong background in US Staffing to join our team. The ideal candidate will be responsible for training new and existing recruiters and sales teams on the end-to-end...

  • Process Trainer

    2 weeks ago

    Chennai, Tamil Nadu, India Savvysoft Technologies Full time ₹ 9,60,000 - ₹ 18,00,000 per year

    Job descriptionJob Title: Process Trainer (US Staffing) Anyone with recruitment / Staffing Knowledge is neededLocation: [Chennai Onsite]Employment Type: Full-timeShift: [Night Shift ]Job Summary:We are looking for a dynamic and experienced Process Trainer with a strong background in US Staffing to join our team. The ideal candidate will be responsible for...

  • Process Trainer

    5 days ago

    Chennai, Tamil Nadu, India Ienergizer Full time ₹ 4,75,200 - ₹ 5,25,600 per year

    Greetings from iEnergizerWe are Urgently Hiring: -Role: Process TrainerLocation: Chennai, New PerungalathurContact Person: HR Sharan Requirement: -1. Only local to South India to Apply with local languages like Tamil/ Telugu/ Kannada etc.1+ Year of Experience in Process Training.Should be well aware of Training Metrics like TNA, TNI, Refresher, OJT, Quality...

  • Process Trainer

    1 week ago

    Chennai, Tamil Nadu, India VIVA USA Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionVIVA USA Inc. (VIVA), certified Woman and Minority Owned, is a Technology and IT consulting company based in the greater Chicago area. Founded in 1996, VIVA has been serving over 100 Fortune 500 clients and more than 50 government agencies across the US for over 25 years. With a team of more than 750 IT professionals, VIVA provides custom...

  • Process Trainer

    5 days ago

    Chennai, Tamil Nadu, India Mind Makers Consultancy Services Jaipur Full time ₹ 1,20,000 - ₹ 7,20,000 per year

    Min 2 year as a Trainer on paper overall 5-6 years Ctc lpa Requirement - 4 1 Telugu2 Malayalam3 Kannada call me : suyash

  • Process Trainer For Domestic BPO in Chennai

    7 days ago

    Chennai, Tamil Nadu, India Protalk Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Process TrainerRole - Train customer service representatives in BPO industry, develop training materials, and ensure skill development2-3 years in training within BPO industry. Interested Candidates call Dilpreet

  • Process Trainer

    4 weeks ago

    Chennai, Tamil Nadu, India Policybazaar Full time

    Job Description – Process Trainer - InsuranceLocation – Chennai - Perungudi6 Days Working(Day Shift)Job ResponsibilitiesIdentifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.Coordinate training schedule, set up, creation of training materials and follow-up.Training new employees in areas...

  • Process Trainer

    2 weeks ago

    Chennai, Tamil Nadu, India Policybazaar Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description – Process Trainer - InsuranceLocation – Chennai - Perungudi6 Days Working(Day Shift)Job ResponsibilitiesIdentifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.Coordinate training schedule, set up, creation of training materials and follow-up.Training new employees in areas...