Client Relationship Executive

4 days ago

Jaipur, Rajasthan, India Kazam EV Tech Private Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Kazam EV Tech

Job Title: Customer Relationship Executive (CRE)

Industry: EV Charging / Mobility Solutions

Employment Type: Full-time

Role Overview:

We are seeking energetic and execution-oriented Customer Relationship Executives (CREs) to support our dealer network across India. As frontline representatives of Kazam, CREs will play a vital role in ensuring seamless operations, timely installations, and strong relationship management at the ground level. This role demands high accountability, proactive communication, and a customer-first mindset.

About Kazam:

Kazam is a leading provider of EV charging infrastructure and software solutions in India. We partner with OEMs, dealers, fleet operators, and end-users to enable the seamless adoption of electric mobility across the country. With a growing network of smart chargers, intuitive platform tools, and a pan-India service presence, Kazam is powering the shift toward a cleaner, more sustainable future.

Key Responsibilities:

● Act as the on-ground SPOC for assigned dealers, ensuring smooth daily coordination.

● Oversee and follow up on EV charger installations, ensuring timelines (TAT) and quality standards are met.

● Coordinate with vendors, technicians, and internal teams to resolve field-level issues and delays.

● Share real-time updates on field activity through structured same-day reporting.

● Capture and escalate customer complaints or service issues for prompt resolution.

● Ensure dealer adherence to Kazam's processes, SOPs, and device activation workflows.

● Track and support collections follow-up for pending payments or documentation.

● Promote device-to-sales ratio accuracy by coordinating with dealer sales teams.

● Educate dealer staff on basic Kazam operations and support tools (e.g., app usage, ticket raising).

● Assist in organizing local dealer review meetings or training sessions.

● Collect feedback and relay insights to the KAM/CRM for continuous improvement.

Key Requirements:

● 1–2 years of experience in Customer relationship management.

● Experience in Automotive, EV, Mobility, or Dealer-facing industries is a plus.

● Strong communication skills in Hindi and local regional language; basic English proficiency.

● Hands-on attitude with a willingness to travel and be on the field extensively.

● Ability to work with basic tools like Excel, WhatsApp, and mobile apps for reporting.

● Problem-solving mindset and a strong sense of ownership.

● Comfortable handling multiple tasks and managing diverse stakeholders.

Job Type: Full-time

Application Question(s):

  • How many years of experience do you have?
  • What is your current CTC?
  • What is the expected CTC?
  • What languages do you know?
  • What is your Notice period?
  • Are you comfortable for daily travel?

Work Location: In person

  • Client Relationship Executive

    22 minutes ago

    Jaipur, Rajasthan, India ViralChilly Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking a Client Relationship Executive who will serve as the key link between our clients and internal teams. This role is ideal for someone who thrives on building strong client relationships, ensuring smooth communication, and coordinating effectively with the SEO, PPC, and Development teams. Flexibility to manage late-night calls and handle...

  • Client Relationship Executive

    1 week ago

    Jaipur, Rajasthan, India GoForSys Technologies Private Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About the Company:Goforsys Technologies is a leading IT and software development company focused on providing high-quality digital solutions to clients worldwide. Our team values innovation, growth, and collaboration, creating an environment where every employee can thrive and make a meaningful impact.Position Overview:We are seeking a motivated and...

  • Client Relationship Executive

    1 week ago

    Jaipur, Rajasthan, India ChargeJet Energy Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionChargeJet Energy Pvt. Ltd. powers India's shift to sustainable mobility with smart and reliable EV charging solutions. We offer a complete range of AC and DC chargers, up to 720 kW, designed for homes, fleets, highways, and commercial use. Our chargers are safe, efficient, and future-ready, utilizing IoT-enabled technology and...

  • Client Relationship Executive

    1 week ago

    Jaipur, Rajasthan, India Force Lifts Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Manage client relationships through effective communication and issue resolution* Coordinate with clients on project requirements and deliverablesAnnual bonus

  • Client Relationship Manager

    1 week ago

    Jaipur, Rajasthan, India Talent Worx Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About the Role:We are seeking a proactive and customer-focused Client Relationship Manager to join our team in Jaipur. The ideal candidate will have 1–2 years of experience in managing client relationships, ensuring customer satisfaction, and driving long-term engagement. You will act as the primary point of contact for clients, helping to build trust and...

  • Client Relationship Manager

    1 week ago

    Jaipur, Rajasthan, India Growthaholics Full time ₹ 3,84,000 per year

    URGENTLY REQUIRED CLIENT RELATIONSHIP MANAGER FOR FINANCIAL SERVICES FIRM IN JAIPURRole Overview:As a Client Relationship Manager in our Wealth Management department, you will play a pivotal role in deepening existing investment client relationships and generating referrals by understanding their financial objectives, analyzing the micro and macro financial...

  • Client Relationship Manager

    2 weeks ago

    Jaipur, Rajasthan, India Verve Logic LLP Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Company DescriptionVerve Logic is a digital agency based in Jaipur, India, providing services in web design, logo creation, online marketing, eCommerce, and mobile app development. Since 2011, Verve Logic has partnered with hundreds of businesses, helping them elevate their online presence and achieve their goals. With offices in India, the US, and the UK,...

  • Customer Relationship Executive

    2 days ago

    Jaipur, Rajasthan, India Tata Capital Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionTata Capital Limited, a subsidiary of Tata Sons Limited, is a prominent financial services provider in India. Registered with the Reserve Bank of India as a Core Investment Company, Tata Capital offers fund and fee-based financial solutions through its subsidiaries under the Tata Capital brand. The company serves diverse customer segments...

  • Guest Relationship Executive

    2 weeks ago

    Jaipur, Rajasthan, India funatpuno Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Employment Type Fulltime Seniority Level Entry-Level Work Experience (in years Years in guest relationship Education Any graduate Monthly CTC ₹ 10 Thousand - ₹ 15Thousand Must Have · Exceptional ability to communicate and foster positive business relationships Desired Candidate Profile · Proven ability to work independently and self-driven for...

  • Customer Relationship Executive

    1 week ago

    Jaipur, Rajasthan, India Homemonde Lifestyle Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    Job Title: Customer Relationship Executive (CRE)Location: G-88, Near UCO Bank, Sitapura Industrial Area, Sitapura, JaipurDepartment: Customer Support / SalesExperience: 0–2 yearsEmployment Type: Full-TimeJob Summary:We seek a proactive and customer-focused Customer Relationship Executive (CRE) to join our growing team. The ideal candidate will have...