Customer Relationship Executive

1 day ago

Jaipur, Rajasthan, India Homemonde Lifestyle Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 2,40,000 per year

Job Title: Customer Relationship Executive (CRE)

Location: G-88, Near UCO Bank, Sitapura Industrial Area, Sitapura, Jaipur

Department: Customer Support / Sales

Experience: 0–2 years

Employment Type: Full-Time

Job Summary:

We seek a proactive and customer-focused Customer Relationship Executive (CRE) to join our growing team. The ideal candidate will have excellent English communication skills and a passion for delivering a great customer experience. This role involves handling customer queries, building strong client relationships, and ensuring high satisfaction levels.

Key Responsibilities/ Job Description:

  • Interact with customers through calls, emails, and messages in a professional and friendly manner.
  • Handle queries, provide product/service information, and resolve issues efficiently.
  • Build long-term relationships with customers and ensure client retention.
  • Coordinate with internal departments to fulfill customer requirements.
  • Maintain updated and accurate customer records in the CRM system.
  • Take initiative in improving customer service processes and contribute ideas to boost customer satisfaction.
  • Follow up with leads and assist in post-sales support activities.

Required Skills & Qualifications:

  • Bachelor's degree in any discipline.
  • 0–2 years of relevant experience (Freshers with excellent communication skills are welcome).
  • Excellent verbal and written communication skills in English are mandatory.
  • Good interpersonal and problem-solving skills.
  • Ability to multitask and work well under pressure.
  • Basic knowledge of MS Office and CRM tools is a plus.
  • Female candidates preferred.

How to Apply:

Email your resume to

Contact:

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Language:

  • English (Preferred)

Work Location: In person

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