Key Accounts Executive
8 hours ago
Role & responsibilities
Key Responsibilities:
- Assist in managing and growing relationships with Key Accounts (hospitals, retail chains, corporate clients and distributors).
- Coordinate with internal teams (sales, supply chain, marketing, finance) to ensure timely delivery of products and services to Key Clients.
- Support the implementation of account strategies to achieve sales targets and enhance customer satisfaction.
- Track sales performance, analyse trends, and prepare regular reports on key account activities.
- Handle client queries, resolve issues promptly, and act as the point of contact for operational matters.
- Participate in negotiations and help in preparing proposals, contracts and presentations tailored to Key Accounts.
- Identify potential upselling and cross-selling opportunities within existing accounts.
- Maintain updated knowledge of products, services, industry trends and competitor activities to support strategic decision making.
- Track and report key metrics like revenue, growth, and account performance
Preferred candidate profile
Qualification :
- Bachelor's degree in business administration, Marketing, Life Sciences, Pharmacy or related field.
- Should have 1-3 years of experience in pharmaceutical sales, key account management, or client service (preferably in pharma healthcare).
- Strong interpersonal and communication skills.
- Ability to work collaboratively across departments.
- Good analytical and reporting skills.
- Customer focused mindset and proactive approach.
Preferred Experience:
- Experience in selling to corporate hospitals or institutional businesses in critical care, oncology, or other specialty therapy areas.
- Prior exposure to rate contract negotiations and handling tender business.
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