OT- Solution Expert

16 hours ago

Pune, Maharashtra, India Infosys Full time

Job Description:We are seeking a proactive and skilled Service Delivery with a strong understanding of IT OT infrastructure and project management to oversee the lifecycle of demand requests DMND and projects within our Site infrastructure teamIn terms of delivery OT at Site Infrastructure has three main focusOT Box new deployment and revamping through DMNDsOT Node new deploymentAny other OT related DMNDs new VM creation site architecture design auditKey Responsibilities:OT Box new deployment and revampingResponsible of the deployment of OT boxesFrame quote and assign DMND to OT Solution Experts within the site infrastructure team considering scope DMND complexity knowledge and capacity of each OT SEAssign DMND to other Service Lines OT experts or Demand ManagerMake sure that all key Service Lines are included in the DemandActively participate in DDS weekly meetings challenging DDS and business on the expected day to day timeline and infrastructure prerequisitesInform and communicate to DDS and business key deployment milestones customer SPOCFollow up the entire OT box deployment process with other Service LinesOverview the global DMND realization escalate any risks difficulties delays to the OT Deployment Coordinator during weekly meetingsOT Node ProjectConstruct maintain timeline construction for future deployments with DDSs through weekly meetingsAssign Site Infrastructure resources to each deploymentCoordinate with other Service Lines on resources allocationEscalate any risks difficulties delays to the OT Deployment Coordinator during weekly meetingsOther OT related DMNDsFrame quote and assign OT DMNDs to the right stakeholders among GIO Service LinesLiaise with Business Partners regarding missing information on specific DMND cost modifications urgent DMND screening requests and customer updatesCommunicate with clients regarding specific DMND information new processes technical solution advice process advice and solution delivery delaysOverview the global DMND realization escalate any risks difficulties delays to the OT Deployment Coordinator during weekly meetingsSpecific Manager TopicsAddress urgent topics as assigned by the managerPrepare and deliver occasional presentations on specific topicsTechnical Requirements:Proven experience in demand management or project coordination in IT domains infrastructure security etcExperience in OT is a plusGood knowledge of security firewalls network switches and system VMs servers assetsGood knowledge of standards and regulations related to OT systemsStrong organizational and prioritization skillsExcellent communication and stakeholders management abilities both internal and externalProficiency in tracking and reporting on multiple concurrent demandsAbility to work effectively in cross functional and geographically distributed teamsFamiliarity with best practices within project management methodologies and toolsITIL knowledge is nice to havePreferred Skills:Domain->Network->Data networking WAN technologies,Domain->Network->Network Security Applications,Domain->Network->Network Security Firewall & Policies,Domain->SDN-NFV->Software Defined WAN( SDWAN),Technology->Networking->Routing technologies,Technology->Network-LAN/WAN-Switches/Routers->Juniper-Network-LAN/WAN,Technology->Network-Load Balancer->F5->Load balancer

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