Marketing Operations Manager

About Clickseek Digital

Clickseek Digital is a reputed marketing and technology agency based in Bangalore, specializing in delivering innovative digital marketing solutions and cutting-edge technology services to clients across various industries. We pride ourselves on being data-driven, client-focused, and results-oriented in everything we do.

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Position Overview

We are seeking a
smart, quick-thinking, and results-driven Marketing Operations Manager
with a go-getter attitude to join our dynamic team. This role is the nerve center of our operations, requiring someone who can seamlessly coordinate with multiple digital marketing teams (SEO, Social Media, Design, Tech) while ensuring quality deliverables and timely execution for our clients.

The ideal candidate will be highly process-oriented, proactive in problem-solving, and possess exceptional project management skills to keep multiple client campaigns running smoothly across different verticals.

Key Responsibilities

Cross-Team Coordination & Project Management:

• Act as the central point of coordination between SEO, Social Media, Design, and Tech teams to ensure seamless project execution
• Manage project timelines, resource allocation, and deliverable schedules across multiple client accounts
• Conduct daily stand-ups and weekly project review meetings to track progress and resolve bottlenecks
• Ensure quality standards are maintained across all deliverables before client handover
• Proactively identify potential delays and implement corrective measures to meet client deadlines

Client Success & Quality Assurance:

• Serve as the operational backbone ensuring timely and quality delivery of all client projects
• Implement and maintain quality control processes across all marketing verticals
• Monitor project health and escalate risks to senior management when necessary
• Create and maintain project status reports for internal teams and client communications
• Drive process improvements to enhance efficiency and client satisfaction

Process Optimization & Documentation:

• Develop, implement, and continuously refine operational workflows and standard operating procedures
• Create project templates and checklists to ensure consistent delivery quality
• Establish clear communication protocols between different teams and with clients
• Maintain project documentation and ensure knowledge sharing across teams

Performance Monitoring & Reporting:

• Track team performance metrics and project delivery KPIs
• Generate regular reports on operational efficiency and team productivity
• Analyze bottlenecks and implement solutions to improve turnaround times
• Maintain dashboards for real-time project visibility and status updates

Required Qualifications

• Bachelor's degree in Marketing, Business Administration, Project Management, or related field
• 3-5 years of experience in project management, marketing operations, or similar coordination roles (agency experience preferred)
• Go-getter attitude
  with proven ability to work in fast-paced, multi-client environments
• Quick thinking and adaptability
• ability to make swift decisions and pivot when priorities change
• Strong
  process-oriented mindset
  with experience in creating and implementing operational frameworks
• Results-focused approach
  with a track record of meeting tight deadlines and quality standards
• Excellent project management skills with proficiency in tools like Asana, , Trello, or similar platforms
• Outstanding communication and interpersonal skills to coordinate effectively across different teams
• Strong analytical and problem-solving abilities with attention to detail
• Ability to multitask and manage multiple projects simultaneously without compromising quality

Preferred Qualifications

• Client Management Experience:
  Previous experience in client-facing roles and managing client expectations will be highly valued
• Experience working with SEO, Social Media, Design, and Tech teams in an integrated environment
• Knowledge of digital marketing fundamentals across various channels
• Familiarity with project management methodologies (Agile, Scrum, Waterfall)
• Experience with CRM systems and project tracking tools
• Understanding of digital marketing metrics and KPIs
• Previous experience in a marketing agency or similar service-based environment

What We Offer

• Competitive salary and performance-based incentives
• Comprehensive health insurance coverage
• Professional development opportunities and training programs
• Flexible working arrangements
• Vibrant office culture with team events and activities
• Opportunity to work with diverse clients across various industries
• Career growth opportunities in a rapidly expanding agency

How to Apply

Ready to take your marketing operations career to the next level? Send us your resume along with a cover letter highlighting your relevant experience and why you're passionate about marketing operations.

Contact:
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Clickseek Digital is an equal opportunity employer committed to diversity and inclusion. We encourage applications from candidates of all backgrounds and experiences.