Telecaller Executive

15 hours ago


Navi Mumbai, Maharashtra, India Sublime Technocorp Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,64,000 per year

Key Responsibilities:

  • Make outbound calls to potential customers from the provided database.
  • Answer incoming calls and respond to customer queries professionally.
  • Explain the products/services offered by the company.
  • Follow up on leads and convert them into sales or appointments.
  • Maintain records of calls and customer information in the CRM system.
  • Meet daily/weekly/monthly call and conversion targets.
  • Handle customer complaints and ensure proper resolution.
  • Coordinate with the sales or service team when required.

Key Skills & Requirements:

  • Minimum HSC or Graduate (any stream).
  • Excellent communication skills in [English / Hindi / Marathi / other regional language – as required].
  • Ability to handle rejections and stress in a professional manner.
  • Basic computer knowledge and familiarity with MS Office/CRM tools.
  • Prior experience in telecalling, telesales, customer service, or BPO is a plus.

Job Type: Full-time

Pay: ₹15, ₹22,000.00 per month

Benefits:

  • Commuter assistance
  • Leave encashment
  • Paid sick time

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person


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