Telecaller Executive
12 hours ago
Key Responsibilities:
- Make outbound calls to potential customers from the provided database.
- Answer incoming calls and respond to customer queries professionally.
- Explain the products/services offered by the company.
- Follow up on leads and convert them into sales or appointments.
- Maintain records of calls and customer information in the CRM system.
- Meet daily/weekly/monthly call and conversion targets.
- Handle customer complaints and ensure proper resolution.
- Coordinate with the sales or service team when required.
Key Skills & Requirements:
- Minimum HSC or Graduate (any stream).
- Excellent communication skills in [English / Hindi / Marathi / other regional language – as required].
- Ability to handle rejections and stress in a professional manner.
- Basic computer knowledge and familiarity with MS Office/CRM tools.
- Prior experience in telecalling, telesales, customer service, or BPO is a plus.
Job Type: Full-time
Pay: ₹15, ₹22,000.00 per month
Benefits:
- Commuter assistance
- Leave encashment
- Paid sick time
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
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