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Application Support Engineer

2 weeks ago

Bengaluru Chennai Hyderabad, India Advent Global Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Network Security Operations

Good to have skills : NA

Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and ensuring the seamless operation of applications to support business objectives. You will engage in troubleshooting activities, working diligently to maintain system integrity and enhance user experience, while also documenting findings and solutions for future reference.

Roles & Responsibilities:

- Expected to be an SME.

- Collaborate and manage the team to perform.

- Responsible for team decisions.

- Engage with multiple teams and contribute on key decisions.

- Provide solutions to problems for their immediate team and across multiple teams.

- Facilitate knowledge sharing sessions to enhance team capabilities.

- Monitor system performance and proactively address potential issues.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Network Security Operations.

- Strong understanding of network protocols and security frameworks.

- Experience with incident response and threat analysis.

- Familiarity with security tools and technologies such as firewalls and intrusion detection systems.

- Ability to conduct vulnerability assessments and implement remediation strategies.Role & responsibilities

Preferred candidate profile