AWS Connect IVR Support

Key Responsibilities:Design, implement, and manage Amazon Connect solutions for cloud-based contact centers.Automate deployment and configuration processes using CI/CD pipelines (Jenkins, GitLab, CodePipeline, etc.).Manage infrastructure as code (IaC) using Terraform/CloudFormation.Monitor and troubleshoot issues related to AWS Connect, telephony...

Experience:2.5 to 3.5 yearsShift:General ShiftWorking Days:5 daysLocation:Chennai and BangaloreNotice Period:0 to 15 daysKey ResponsibilitiesDesign, implement, and manage Amazon Connect solutions for cloud-based contact centres. Automate deployment and configuration processes using CI/CD pipelines (Jenkins, GitLab, Code Pipeline, etc.).Manage infrastructure...

OverviewDesign, develop, and optimize Amazon Connect contact flows to deliver a personalized and dynamic IVR experience.ResponsibilitiesDesign and develop main and sub-contact flows in Amazon Connect.Configure call routing logic, contact attributes, queues, and hours of operation.Implement dynamic IVR menus and integrate AWS Lambda for ServiceNow API...

This is a remote position.The Technical Architect will be responsible for designing and implementing a state-of-the-art Contact Centre solution using AWS Connect and building a CCaaS solution. The ideal candidate will have extensive experience in the Contact Centre domain, a deep understanding of AWS services, experience documenting existing solutions,...

Company OverviewTwixor is at the forefront of transforming customer engagements by integrating business transactions over preferred social and messaging channels. With a global presence and renowned clientele including several Fortune 500 companies, Twixor leverages intelligent business process automation to enhance customer experience and operational...

This is a remote position.Contract duration- 6 months (Extendable) Skills- Mandatory to look at AWS devOps, Amazon Connect. Job Summary The Technical Architect will be responsible for designing and implementing a state-of-the-art Contact Centre solution using AWS Connect and building a CCaaS solution. The ideal candidate will have extensive experience in...

Company DescriptionThreatXIntel is a startup cyber security company dedicated to protecting businesses and organizations from cyber threats. Our experienced team offers services such as cloud security, web and mobile security testing, cloud security assessment, and DevSecOps. We tailor cost-effective, customized solutions to meet the unique needs of our...

MedVance Health: Pioneer in the Medical Coding Industry (EXCITING JOB OPENINGS - MULTIPLE POSITIONS - TEMPORARY WFH)As part of our strategic expansion, MedVance Health is excited to announce plans as we are into rapid expansion. With a strong presence in Chennai, Trivandrum, and Delhi, in addition to our operations in the United States and Sri Lanka, we are...

DescriptionAWS Marketing's vision is to inspire and empower our customers and partners to unlock their cloud potential. Our team shapes AWS's industry perception, drives customer growth, and fosters the adoption of AWS services across a global and diverse customer base. Our Marketing strategy continuously adapts to stay ahead of our digital-first world and...

DescriptionThe Quality Services (QS) organization provides testing support for Devices, Retail, and AWS products. The primary objective of the QS organization is to provide manual testing support. As an Associate, Quality Services, you will perform manual test execution of documented task instructions, produce accurate test results meeting daily targets, and...