Customer Service Officer
1 week ago
Customer Service Officer - MF Home Key Result Areas Position : Relationship Officer - MFI S.NO. DESIRED RESULT WEIGHTAGE KEY PERFORMANCE INDICATOR Ensure achievement of collections target set for allocated centres % % of regular Collections as per annexure 2 Ensure achievement of new members through AOC % % of Achievement as per annexure 3 Achieving the set targets for Cross Sell products % % of Cross Sell Penetration Achievement % RD & APY Collections as per annexure 4 Member Retention % % of Achievement as per annexure 5 Self Development 5% Annexure 6 Process Orientaition 5% Annexure Annexure Performance Rating Repayment % to be achieved Excellent % repayment achieved by end of every month during the review period Very Good % repayment achieved by end of every month during the review period Good % repayment achieved by end of every month during the review period Adequate % repayment achieved by end of every month during the review period Far below the expectation) < 99.3 % repayment achieved by end of every month during the review period Annexure Scoring method 5 Outstanding Excellent Very Good Good Adequate) % of AOC Target >120% of AOC Target % of AOC Target % - 110%) of AOC Target % of AOC Target 120% of Cross Sell Target % of Cross Sell Target % - 110%) of Cross Sell Target % of Cross Sell Target 120% % % - 110% % = 95% % % %
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Customer Service Officer
7 days ago
Inclusive Banking - MF>North>Rajasthan>Rajasthan>Jodhpur>Sujangarh>Rajasthan>>Makrana, India Equitas Small Finance Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCustomer Service Officer - MFThe Customer Service Officer will be responsible for providing support to customers, resolving their queries, and ensuring a positive experience. They will handle customer inquiries, complaints, and provide information about products and services. The role involves maintaining customer records and ensuring high levels of customer...
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Customer Service Officer
4 days ago
Jodhpur, Rajasthan Bikaner, Rajasthan, India Equitas Small Finance Bank Full timeKey Result Area Weightage 100 SNO OBJECTIVE WEIGHTAGE KEY PERFORMANCE INDICATOR Annexure 1 Sales Objectives 10 Actual Disbursement Vs Objectives As per annexure 1 2 Repayment efficiency in X bucket so as to reduce the OD in the branch 30 X Bucket Efficiency As per annexure 2 3 Receipting management of RO RE field collections 20 FRO Audit Report As per...
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Grahak Mitra
1 week ago
Jodhpur, Rajasthan, India XEAM VENTURES PRIVATE LIMITED Full timeEducate customers to utilize services available through self-service channels provided by Bank - Help and support the customers in giving feedback for services availed. - Increasing Sales by making available information on various products and services of the bank to customers / visitors. - Ensuring HNI / Wealth / Premier customers are given proper attention...
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Rajasthan, India ADCI - Rajasthan Full time**What qualifications do we need from you?** - Minimum age: 18 years old - Have the right to work in India - Strong communication skills in English and Hindi (both written and oral fluency) - Experience working with a computer - Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required) - You'll need a...
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Customer Service Officer
2 days ago
Bikaner, Emerging Enterprise Banking, , North, Jodhpur, Rajasthan, India Equitas Small Finance Bank Full time ₹ 4,00,000 - ₹ 8,00,000 per yearHomeKey Result AreaWeightage 100 %SNO.OBJECTIVEWEIGHTAGEKEY PERFORMANCE INDICATORAnnexure1Sales Objectives10%Actual Disbursement Vs ObjectivesAs per annexure 12Repayment efficiency in X bucket so as to reduce the OD in the branch30%X Bucket EfficiencyAs per annexure 23Receipting (management of RO/RE field collections)20%FRO Audit ReportAs per annexure...
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Safety Officer
1 week ago
Jodhpur, Rajasthan, India Cosmo Infrasolutions Full timeWe are Hiring for immediate joiners for the position of Safety Officer at our Jodhpur Site Project. **Job Title**: Safety Officer **Job Location**: Jodhpur **Exp Yrs required in Purchase domain**: 2-3 yrs **Salary**: As per market standards **Job Summary**: - NEBOSH/ADIS Preferred - Must complete Fire Safety Diploma or Degree with Valid...
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Customer Service Intern
2 weeks ago
Jaipur, Rajasthan, India Mr N Mrs Pet Full timeWelcome to **Mr n Mrs Pet**—India’s largest, quirkiest, and most lovable pet sourcing platform! We not only help pet lovers find their perfect companion but also provide top-notch pet services to ensure their furry (or feathery, or scaly) friends live their best lives. If you're a people person with a passion for pets and customer service, this role is...
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Relationship Officer
6 days ago
Jodhpur, Rajasthan, India HIRVA HR SOLUTIONS PRIVATE LIMITED Full timeA **Relationship Officer** is an expert who is reliable for the growth of their Career. They work with their sales group to create mutually profitable proposals, deal with contract terms, and communicate actually with stakeholders. **JOB DESCRIPTION**: Lead-based work Organizing sales visits Demonstrating and presenting products To Close, the Leads...
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Customer Service
4 days ago
Jaipur, Rajasthan, India Apogee Service Pvt. Ltd Full time**Eligibility Criteria** **Freshers with with Tech & Sales knowledge can also apply/Minimum 1 year of Tech + Sales experience (International BPO preferred).** **Excellent communication skills in English (verbal & written).** **Ability to work in rotational shifts and rotational offs.** **Graduation is mandatory (Computer background...
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Sale Officer
1 week ago
Jodhpur, Rajasthan, India Tiwana Oil Mills Pvt. Ltd Full timeThe activities includes finding potential market for Cattle Feed, Developing distribution network in targeted markets, tracking purchase & sales channel partners, create awareness amongst customers, track and analyse competitors ' activities, increase brand value as well as market value of Tiwana Cattle Feed. Appointment of SS/CSA and Distributors...