Grahak Mitra

Educate customers to utilize services available through self-service channels provided by Bank
- Help and support the customers in giving feedback for services availed.
- Increasing Sales by making available information on various products and services of the bank to customers / visitors.
- Ensuring HNI / Wealth / Premier customers are given proper attention / recognition while handling and priority in service.
- Helping Customers in using alternate /digital services channels, directing to concerned counter / officer in case of need.
- Supporting customer in using digital channels like ATM, ADWM, INB, YONO Mobile App etc.
- Suggesting customers regarding the facility of Toll-free numbers / Call Centre / WhatsApp Banking for account balance related information and other requirements related to ATM / INB / Account Statements etc.
- Direct customers to the concerned officer for cross-selling of products and services, loans / advances offered by the bank.

**Job Type**: Contractual / Temporary

Pay: ₹24,000.00 - ₹26,500.00 per month

Work Location: In person