Reference Data Management

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role:

• Establish and review standards for operations risk in all accounts.
• Support transition activities by setting up effective control and monitoring mechanisms.
• Provide guidance to the business on matters of Operations Risk and help shape policies and procedures.
• Provide Senior management a view of major operational risks facing the business and advise on controls.
• Support manual input and research of information related to financial instruments in customer's data input system.
• Support the business with development, testing and implementation of relevant controls
• Support business development by assisting in risk assessments of new businesses
• Ensure adherence to the Company's Code of Conduct and, where appropriate, comply with all relevant regulatory policies and any mandatory training requirements.
• Embed the culture and awareness of risk management within business.
• Develop and maintain effective working relationships across all business lines.
• Responsible for service delivery and managing Service Level Agreements.
• Management of day-to-day project and service issues. Responsible for escalating unresolved issues to Capgemini and client management. Handle complex customer queries and complaints
• Engage on a day-to-day basis with the customer to ensure that service is delivered as per client requirements
• Help drive continuous improvement programs leveraging framework such as Six Sigma etc.
  Drive and has good knowledge of RPA process.

Your Profile:

• Total experience of at least 7– 8 years, of which at least 5 years of experience in managing teams.
• Knowledge of Capital Market, reference data, market data, hedge funds, corporate actions and securities operations BPO projects with large international/ domestic BPO/ITES companies or shared services operations preferably involving financial data management.
• Should be experienced in operational risk management / service delivery, and quality control in financial services / Investment Banking Operations
• Should have experience in managing mid-sized teams of minimum 15-20 people
• Needs to have experience in managing international customers (from a service delivery perspective)
• Experience in operational excellence initiatives such as Six Sigma, ISO 9000 and RPA
• Ability to drive Quality Assurance team
• Should be a strong contributor in idea generation and efficiency improvement
• Persuasive and clear presentation skills in English
• Clear, competent, professional written communication in English.
• Flexible, able to work under pressure, determination to succeed, mature approach, keen to learn, etc.
• Excellent Communication Skills (Oral and Written English).
  Should be willing to work late shifts, if required

Mandatory

Graduate or Postgraduate in Engineering/Science/Commerce.

Experience in Securities operations domain is a prerequisite

Experience in Operational risk management is a must.

Desired -

M.B.A from a reputed Institute

Additional knowledge/certifications in Capital Markets / Securities operations courses

BPO experience is preferred

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.