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Reference Data Management Professional

2 weeks ago

Mumbai, Maharashtra, India Capgemini Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Your Role: 

- Establish and review standards for operations risk in all accounts.
- Support transition activities by setting up effective control and monitoring mechanisms.
- Provide guidance to the business on matters of Operations Risk and help shape policies and procedures.
- Provide Senior management a view of major operational risks facing the business and advise on controls.
- Support manual input and research of information related to financial instruments in customers data input system.
- Support the business with development, testing and implementation of relevant controls
- Support business development by assisting in risk assessments of new businesses
- Ensure adherence to the Companys Code of Conduct and, where appropriate, comply with all relevant regulatory policies and any mandatory training requirements.
- Embed the culture and awareness of risk management within business.
- Develop and maintain effective working relationships across all business lines.
- Responsible for service delivery and managing Service Level Agreements.
- Management of day-to-day project and service issues. Responsible for escalating unresolved issues to Capgemini and client management. Handle complex customer queries and complaints
- Engage on a day-to-day basis with the customer to ensure that service is delivered as per client requirements
- Help drive continuous improvement programs leveraging framework such as Six Sigma etc.
- Drive and has good knowledge of RPA process.

Your Profile: 

- Total experience of at least 7 8 years, of which at least 5 years of experience in managing teams.
- Knowledge of Capital Market, reference data, market data, hedge funds, corporate actions and securities operations BPO projects with large international/ domestic BPO/ITES companies or shared services operations preferably involving financial data management.
- Should be experienced in operational risk management / service delivery, and quality control in financial services / Investment Banking Operations
- Should have experience in managing mid-sized teams of minimum 15-20 people
- Needs to have experience in managing international customers (from a service delivery perspective)
- Experience in operational excellence initiatives such as Six Sigma, ISO 9000 and RPA
- Ability to drive Quality Assurance team
- Should be a strong contributor in idea generation and efficiency improvement
- Persuasive and clear presentation skills in English
- Clear, competent, professional written communication in English.
- Flexible, able to work under pressure, determination to succeed, mature approach, keen to learn, etc.
- Excellent Communication Skills (Oral and Written English).
- Should be willing to work late shifts, if required

Mandatory

Graduate or Postgraduate in Engineering/Science/Commerce.

Experience in Securities operations domain is a prerequisite

Experience in Operational risk management is a must.

Desired -

M.B.A from a reputed Institute

Additional knowledge/certifications in Capital Markets / Securities operations courses

BPO experience is preferred