hrbp

Company: Rozana Rural Commerce Private Limited

Rozana is India's fastest-growing rural commerce company, serving over 20,000 villages across India. Through a powerful combination of large-format offline stores and a hyperlocal commerce app, we are building Bharat's most trusted access platform for daily essentials, lifestyle products, and local services.

Our mission is to bridge the gap between rural and urban India, ensuring that people in villages and small towns have the same choices, convenience, and affordability as those in big cities. Empowering Rural India, One Village at a Time, one family, and one customer at a time.

What We Believe

Every individual, regardless of where they live, deserves access to high-quality products and services.

Why It Matters

• When rural India thrives, the whole nation grows.

• We are here to transform, empower, and uplift.

Role Overview

We are looking for a driven and detail-oriented HR Business Partner (Compliance & IR) to anchor and strengthen our HR operations from a regulatory, compliance, and labour law perspective. This position will be based out of Lucknow, or Delhi, and will be responsible for all statutory compliance and HR governance across corporate offices, warehouses, and retail stores.

You will play a crucial role in ensuring Rozana remains fully compliant with applicable employment laws, manages off-roll hiring vendors efficiently, and fosters a safe, legally sound, and fair workplace. This role will also anchor grievance redressal procedures and audits, working closely with operations, legal, and leadership teams.

Key Responsibilities

1. Statutory Compliance & Labour Law Adherence

2. Ensure compliance with all central and state labour laws applicable to offices, stores, and warehouses (e.g., Shops & Establishments Act, CLRA, ESI, PF, etc.)

3. Maintain up-to-date compliance documentation including registers, licenses, and returns

4. Coordinate labour inspections and liaise with government officials to ensure compliance readiness

5. Implement and audit POSH policy, employee safety regulations, and grievance redressal processes

6. Vendor & Off-Roll Workforce Management

7. Lead selection, onboarding, and periodic evaluation of off-roll staffing vendors

8. Ensure adherence to SLAs, hiring quality standards, and compliance clauses in vendor contracts

9. Track documentation, onboarding checklists, and payout governance for off-roll employees

10. Monitor attrition, discipline, and productivity of third-party workforce across locations

11. Employee Relations & Grievance Redressal

12. Build and drive a structured grievance redressal mechanism across all formats

13. Investigate and resolve workplace concerns, harassment claims, or disciplinary actions

14. Mediate and advise on conflict resolution in line with company policies and labour laws

15. Audit & HR Process Governance

16. Conduct regular internal audits for HR compliance across stores and warehouses

17. Partner with Legal, Finance, and Ops for coordinated audit responses and process closures

18. Ensure documentation and filing standards are maintained for all employment categories

19. Develop SOPs and training modules on compliance, IR, and workplace discipline

20. Stakeholder Collaboration

21. Work closely with Store HRs, Warehouse Managers, and Regional Heads for ground execution

22. Partner with the central HR team to align compliance initiatives with broader policy updates

23. Train and support frontline managers on labour regulations and people practices

What We're Looking For

• 3-8 years of relevant experience in HR compliance, statutory audits, IR, or labour law roles

• Strong knowledge of labour legislations, contract staffing regulations, and factory/shop-level compliance

• Experience managing off-roll vendor contracts, IR documentation, and grievance procedures

• Proficient in maintaining statutory registers, compliance audits, and labour inspections

• Excellent interpersonal, investigative, and documentation skills

• Ability to thrive in a fast-paced, high-growth, multi-format organization

• Willingness to travel frequently across warehouses and stores in nearby regions

What You'll Get

High-ownership role in shaping Rozana's compliance infrastructure across formats

A unique opportunity to work at the intersection of HR, Legal, and Ops in India's rural revolution

Fast-paced, impact-driven environment with visibility to leadership

Competitive compensation and a leadership growth path in HR & Compliance