ERP Support Executive
7 days ago
Role Overview
The Support Executive will act as the first point of contact for Jupsoft clients, providing prompt assistance, resolving day-to-day issues, and ensuring a smooth user experience with our ERP, CRM, and LMS products. The role requires excellent communication skills, problem-solving ability, and a strong customer-first approach.
Key Responsibilities
- Handle customer queries via phone, email, chat, or ticketing system.
- Provide timely solutions for user-level issues such as login, permissions, password resets, and navigation support.
- Log, track, and close tickets while maintaining SLA compliance.
- Escalate unresolved or complex issues to higher-level support when needed.
- Maintain accurate documentation of issues and resolutions.
- Assist clients in using ERP/CRM/LMS modules effectively.
- Share product updates, FAQs, and knowledge base content with clients.
- Contribute feedback on recurring issues to improve product quality and support processes.
Requirements
- Proficiency in English (written and spoken).
- Willingness for Travelling
- Strong interpersonal and communication skills.
- Ability to handle day-to-day client tickets with patience and empathy.
- Customer-first attitude with focus on satisfaction.
- Analytical and problem-solving skills.
- Exposure to School ERP/CRM/LMS is an added advantage.
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Experience:
- Customer support: 1 year (Preferred)
Language:
- English (Required)
Willingness to travel:
- 50% (Required)
Work Location: In person
-
Erp Project Manager
1 week ago
Noida, Uttar Pradesh, India Absolute Erp Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Title: ERP Project Manager Customized Solutions (Manufacturing Industry)Job Summary: We are seeking an experienced ERP Project Manager who has evolved from a strong technical background in ERP development to leading full-cycle implementation projects. With over 10 years of experience, including hands-on work in developing and customizing ERP systems, the...
-
ERP Manager
2 days ago
Noida, Uttar Pradesh, India Panchsheel Buildtech Full time ₹ 15,00,000 - ₹ 25,00,000 per yearUrgent Hiring for ERP Manager ( Farvision - Real Estate Software)Farvision ERP covers an extensive range of functionalities including:ManagementPre SalesSalesPost Sales(CRM Module)BudgetingExecutionContractingClient BillingStores and Procurement ManagementProperty Management, Community ManagementPayroll and Employee Life Cycle ManagementAccountingJob...
-
Erp Executive
1 week ago
Greater Noida, Uttar Pradesh, India Ashtech Group Full time ₹ 5,00,000 - ₹ 15,00,000 per yearManage day-to-day operations on FarVision ERP for all modules (Sales, CRM, Engineering, Procurement, Accounts, etc.)Liaise with ERP vendor (Gamut Infosystems) for support, customization, or upgrades.
-
Head Human Resource
2 days ago
Noida, Uttar Pradesh, India Marg ERP Full time ₹ 25,00,000 - ₹ 60,00,000 per yearwe are hiring Head- Human Resources for our company Marg ERP Ltd.Company: Marg ERP LtdJob Location: NoidaIndustry: ERP / IT / Software / SaaS** Only Male candidates from Noida or Nearby Location are Preferred**Interested candidates can share their Resume to About Marg ERP Ltd:Marg ERP Ltd is a leading provider of ERP and business automation solutions,...
-
ERP Project Manager
2 weeks ago
Noida, Uttar Pradesh, India IDEMIA Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob DescriptionAbout IDEMIA Public SecurityWe are dedicated to serving government and public security entities and, in so doing, IDEMIA is committed to the responsible use of technology for public safety. We develop cutting-edge biometrics technologies and identity verification systems that prioritize privacy, human rights and ensure fair and unbiased...
-
ERP Coordinator
2 weeks ago
Noida, Uttar Pradesh, India Pathways Schools Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob DescriptionPathways School Noida is looking for an ERP Coordinator to join our IT Team. The candidate should be a Graduate and should have at least 5-6 years of similar experience.Candidate should have effective communication skills for dealing with students and teachers, and should be a team player, energetic, highly motivated and...
-
ERP Developer
1 week ago
Noida, Uttar Pradesh, India Upadpro Software & Services Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Summary:We are seeking a skilled and experienced ERP & CRM Developer with a strong background in manufacturing domain integration and customization. The ideal candidate will be responsible for designing, developing, and maintaining ERP and CRM systems with a specific focus on manufacturing process alignment, third-party system integration, and business...
-
ERP Specialist
7 days ago
Greater Noida, Uttar Pradesh, India NG Electro Products Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesAssist in enhancing the structure of the data, its accuracy and effectiveness, the current setup and reportingImplement and support Progen ERP system modules as required to support the IT run and build teams.Install, configure, maintain (upgrade and patch) an ERP databaseDevelop database standards, guidelines and best...
-
Sales Executive – Real Estate ERP Solutions
2 days ago
Noida, Uttar Pradesh, India 4th Quarter Technologies Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per yearLocation: Dubai, UAEAbout the RoleWe are looking for a highly motivated Sales Executive to drive business growth and revenue for 4QT ERP, a leading ERP solution for real estate brokers and builders & developers .Key Responsibilities• Identify and target brokers, builders, and developers for ERP sales.• Generate and manage leads, cold calling, conduct...
-
ERP Sales Manager
2 days ago
Noida, Uttar Pradesh, India Exato Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCompany DescriptionExato.Ai drives innovation through Intelligent AI, ERP, and CX services, delivering tailored solutions that improve business outcomes across various touchpoints. Our expertise spans Conversational AI, Cloud Contact Center as a Service (CCaaS), and Automation as a Service, transforming workflows and enhancing human potential. We specialize...