Customer Support Specialist

17 hours ago

Vadodara, Gujarat, India AMATEC Full time ₹ 1,44,000 - ₹ 1,80,000 per year

Location: Alkapuri, Vadodara

Working Hours: 10:00 AM to 7:00 PM

Salary: ₹12,000 – ₹15,000 per month

Job Description: We are looking for a polite, patient, and customer-focused Customer Support Executive to join our team in Vadodara. The ideal candidate should have excellent communication skills and a genuine desire to help customers resolve their queries.

Key Responsibilities:

  • Answer incoming customer calls and respond to inquiries politely and professionally
  • Take regular customer feedback
  • Resolve customer complaints and issues effectively and in a timely manner
  • Maintain records of customer interactions, comments, and complaints
  • Coordinate with internal teams if needed to resolve complex issues
  • Ensure high levels of customer satisfaction and service quality

Requirements:

  • Good communication skills in Hindi and English
  • Polite and gentle speaking tone
  • Ability to handle phone calls and customer interactions efficiently
  • Basic computer skills
  • Previous experience in customer support (preferred, not mandatory)

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Expected Start Date: 01/10/2025

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