Customer chat Support Specialist

Job Description:Job Description: Responsibilities for Support Specialist IProvide technical support to customers by researching and answering questions, troubleshooting problems, and optimizing software performanceProvide outstanding customer service, including timely, concise, and accurate responses, and proactive customer issue management, while handling...

Job Description:Responsibilities for the Support Specialist IIProvide technical support to customers by researching and answering questions, troubleshooting problems, and optimizing software performanceProvide outstanding customer service, including timely, concise, and accurate responses, and proactive customer issue management, while handling all customer...

Job Description:Support Specialist •Knowledge/Application•Developing Knowledge; Appropriately makes decisions after receiving some assistance from manager, supervisor, and senior staff and seeks guidance on what to escalate; Meets Ticket Productivity goals and adherence to SLA/SLO requirements; Resolve low to moderate complexity/priority requests with...

Job Description:Job DescriptionQualifactsis a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those...

Responsibilities:* Manage customer queries via phone, email & chat* Resolve issues promptly with empathy & professionalism* Collaborate with teams on product improvements* Maintain high NPS through effective communication

Company Overview KMK Consulting Inc. is a leading provider of actionable insights in the life sciences industry, specializing in Commercial Analytics, Sales Planning & Operations, and HEOR|RWE. We partner with pharmaceutical and biotech clients to transform complex data into strategic solutions that drive commercial success, optimize patient journeys, and...

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron's...

Process orders fast/accurately, handle calls/chats confirm appointments. notify clinics of critical results. return voicemails. close CRM tickets daily; coordinate field staff. maintain HIPAA compliance & data encryption. update records in CRM/LIS.

Job description:Job Type: Full-timeLocation:VadodaraShift: 5:30 PM 1:30 AMAbout Us:CDT Software and Support provides business solutions including wholesale support, marketing, CCTV systems, and software services.Job Role:We are hiring a Sales Representative to take orders on behalf of wholesale clients. This role involves calling customers, confirming their...

This Position reports to: Global Technical Support - MechanicalYour role and responsibilities:In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customersduring the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by...