Inbound Customer Support

Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

Job Responsibilities:Manage international customer queries via calls.Provide exceptional US voice support with AR calling expertise.Handle inbound/outbound calls for US clients with proficiency.Provide customer support & record outcomes on tools.

Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers.Full-Time positions availableShifts available between 4pm-10am ISTFluent in speaking, writing, and reading English RequiredGreat, secure, premier office located in Goregaon West, Mumbai...

Qualification: 12th / Undergraduate / GraduateExperience: Experience: Minimum 6 months to 6 Years in a Voice process (inbound or outbound) in BPO Industry/Experience Specification: Previous experience in BPO inbound/outbound process preferred Job Role:As a Customer Care Executive or Senior Customer Care Executive, you will interact with customers primarily...

Job ResponsibilitiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required toolProvide recruitment support to candidates (fresh applicants, rehire) as per defined processesWalk customers/ Provide navigational support on self service portalEnsure security verifications are carried out per company...

Handle inbound/outbound calls, emails, or chat from US customers efficientlyProvide accurate information, troubleshoot queries, & resolve issues within defined timelinesEnsure customer satisfaction & maintain high-quality service delivery standards Required Candidate profileDocument customer interactions & escalate issues when requiredAdhere to process...

Customer Support Associate (International Voice Process)Requirements:- Excellent Communication in English.Fresher/Experience both are welcome to apply- Candidates who are in Bangalore are only preferred- Immediate joiners onlyJob summary:The International Voice Process Advisor is responsible for managing customer interactions across global markets through...

Role & ResponsibilitiesHandle inbound customer inquiries via phone, email, and chat—provide timely, accurate responses while maintaining a professional tone.Log, triage, and resolve tickets in the CRM/ticketing system; own cases end-to-end and ensure SLA compliance.Diagnose customer issues, provide step-by-step troubleshooting, and escalate complex...

Customer Support ExecutiveCustomer Experience-Inbound 0-4yrs FullTime BengaluruAbout Vyapar:We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this...

Customer Support SpecialistWe are seeking a dedicated Customer Support Specialist to provide exceptional support to customers through inbound calls, ensuring their queries are addressed promptly and professionally.Key Responsibilities:Provide timely and effective support to customers via phone, email, or chatRespond to customer inquiries and resolve issues...