Operation Assistant

6 days ago


Jn of th Main And rd Cross Bengaluru, India Shipzy Logistics Full time ₹ 3,50,000 - ₹ 6,50,000 per year

Key Responsibilities

  • Create and manage shipping labels across multiple courier partner portals
  • Ensure accuracy of shipment data such as consignee details, package weight, dimensions, and destination before label creation.
  • Update internal shipment trackers with label details, tracking IDs, and status updates.
  • Coordinate with warehouse and dispatch teams to ensure timely handover of shipments.
  • Verify pickup schedules and follow up with courier partners in case of delays or discrepancies.
  • Maintain records of daily bookings and manifests for reporting and reconciliation.
  • Identify and resolve booking errors or duplicate label issues quickly.
  • Assist the operations manager in daily dispatch planning and documentation.

Required Skills and Tools

  • Proficiency in: Courier portals such as Delhivery, Movin, Ecom rtc
  • Office tools: Microsoft Excel / Google Sheets (mandatory)
  • Communication tools: Email, WhatsApp Web, Slack
  • Document management: Google Drive / Dropbox
  • Basic familiarity with CRM or order management tools (Like Zoho) is a plus.

Qualifications

  • Education: Bachelor's degree (preferred) or relevant diploma in logistics, commerce, or operations.
  • Experience: 1–3 years in logistics operations, courier coordination, or shipping label generation.
  • Language Proficiency: Excellent English (written and spoken); Hindi or regional language proficiency is a plus.
  • Technical: Strong computer literacy and ability to work with multiple online systems simultaneously.

Key Attributes

  • High attention to detail and accuracy.
  • Ability to multitask and meet daily dispatch deadlines.
  • Reliable, proactive, and organized in managing shipment flow.
  • Strong communication and coordination skills.

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