Lead Technical Program Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Technical Program Manager - Finance ModernizationMastercard Overview 
Mastercard is seeking talented professionals to join our team and contribute to our mission of connecting and powering an inclusive, digital economy that benefits everyone, everywhere. Our ideal candidate thrives in a collaborative environment, embraces challenges, and is committed to achieving excellence. If you are ready to advance your career and be part of a forward-thinking company that values creativity, dedication, and professional growth, we invite you to explore this exciting opportunity with Mastercard. 

Role Overview 
Mastercard is on a journey to modernize and advance our Finance Technology landscape and architecture. As the Lead Technical Program Manager, you will lead and drive multiple workstreams to deliver engineering work across the portfolio in our scrum execution model. You will play a key role in aligning our technology stack, integration patterns, capabilities, and assets to deliver effective technical solutions that address customer needs. You will contribute to the strategic decisions and design choices to develop execution plans that deliver high impact features and capabilities for our customers. Whether guiding feature development through the full stack or managing projects that span multiple teams and integrations, you will drive planning, execution, and communication throughout the process. This role offers an exciting opportunity to shape the future of finance technology and lead a transformative modernization journey. If you are passionate about driving change, delivering value, and thriving in a dynamic environment, we encourage you to apply. 

Responsibilities 
As the Lead Technical Program Manager, you will be responsible for the following:  
- Establish clear objectives, outline key principles, analyze data, and implement strategies that improve performance and optimize resource allocation throughout all stages of execution. 
- Oversee the portfolio by balancing business and technical trade-offs. Collaborate across teams, technologies, and organizations to align strategies that enhance operational efficiency and improve delivery mechanisms. 
- Shape dependent organizations' roadmaps by contributing to their planning processes and goal-setting exercises. 
- Translate complex issues and decisions into clear, concise summaries tailored to diverse audiences. Facilitate thoughtful discussions with business and technical stakeholders that lead to timely and informed decisions. 
- Identify and simplify complex architectures and integrations to enable faster delivery within program areas. Collaborate with technology partners to ensure technical guidance where needed. 
- Collaborate with external technology providers as needed to support implementation plans and identify opportunities for faster, better, and more cost-effective solutions. 
- Embrace uncertainty as an opportunity to lead. Provide clarity in undefined situations, shaping program and technical strategies to drive successful outcomes. 
- Break down complex processes into simple, effective solutions. Partner with the broader TPM and engineering community on best practices, contributing to tangible improvements in efficiency, product quality, and bottleneck reduction. 
- Operate autonomously in ambiguous areas, creating urgency where needed and bridging gaps across regions, architectures, and teams. Your work sets the standard for others to follow. 
- Build alignment and lead the resolution of complex issues, fostering collaboration across stakeholders. 
- Play an active role in mentoring and recruiting talent, helping to grow and strengthen the team. 

Skills and Experiences  
- Experience in driving and influencing significant change in end-to-end product delivery through agile development methodologies, fostering continuous improvement and innovation. 
- Demonstrated ability in developing a deep understanding of the business domain, systems, and products within your space, including their accountabilities, boundaries, limitations, and scale factors. 
- Experience in building an understanding of the rationale behind architectural decisions and leverage that knowledge to guide strategic choices. 
- Ability to apply technical expertise to challenge assumptions, validate solutions, and engage senior engineering support to ensure sound architectural decisions. 
- Experience with technical program management and engineering best practices to drive successful delivery using various agile and blended methodologies, ensuring effective coordination across teams with differing approaches. 
- Demonstrated mastery in scrum delivery practices, ensuring efficient team collaboration and consistent progress. 

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

---