Hiring For International Voice/Non Voice @Viman Nagar

19 hours ago


Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 4,00,000 - ₹ 6,25,000 per year

Greetings from KVC CONSULTANTS LTD.

HIRING FOR LEADING ITES MNCs - INTERNATIONAL Non-Voice / Blended in Pune Location.

Job Description:

NOTE:-

NEED EXCELLENT ENGLISH COMMUNICATION

NEED IMMEDIATE JOINERS

PROCESS 1

International Voice Process( Viman Nagar )

ELIGIBLE-- GRADUATES/UNDERGRADUATES WITH MINIMUM 1 YEAR OF EXP

SALARY UPTO RS 6.25 LPA

5 DAYS WORKING-// 2 WEEK OFFS

ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS

### HIRING UG / GRADUATE FRESHERS WITH EXCELLENT COMM SKILLS IN AN INTERNATIONAL VOICE PROCESS -- SALARY UPTO Rs 4.00 LPA


PROCESS 2

International Non-voice / Blended Process( Viman Nagar )

NEED EXCELLENT COMMUNICATION

ELIGIBLE-- GRADUATES/UNDERGRADUATES

MINIMUM 1 YEAR OF INTERNATIONAL BPO EXP REQUIRED

SALARY UPTO RS 4.5 LPA

5 DAYS WORKING /// 2 WEEK OFFS

ONE WAY CAB AVAILABLE +TA +PF /ROTATIONAL SHIFTS

PROCESS 3

International Voice Process( Magarpatta )

NEED EXCELLENT COMMUNICATION

ELIGIBLE-- GRADUATES/UNDERGRADUATES

MINIMUM 1 YEAR OF INTERNATIONAL VOICE EXP REQUIRED

SALARY UPTO RS 6.00 LPA

5 DAYS WORKING/ 2 WEEK OFFS

BOTH WAY CAB AVAILABLE /ROTATIONAL SHIFTS

ROLES AND RESPONSIBILITIES

  • Customer Interaction:

  • Engage with customers over chat and voice to provide support, answer queries, and resolve issues in a professional and courteous manner.

  • Address customer concerns and provide relevant solutions, ensuring satisfaction.

  • Issue Resolution:

  • Identify customer problems or concerns and offer timely and effective solutions.

  • Escalate complex issues to higher-level support teams when necessary while ensuring the customer is informed.

  • Quality Assurance Compliance:

  • Maintain high-quality standards in communication, ensuring accuracy, clarity, and professionalism in every call.

  • Ensure meet internal quality and performance metrics

  • Performance Metrics:

  • Meet or exceed performance metrics such as Average Handling Time (AHT), Customer Satisfaction (CSAT).

  • Continuously work towards improving personal and team performance through self-assessment and feedback.

  • Handling Difficult Situations:

  • Remain calm and professional when dealing with upset or irate customers, working towards de-escalating conflicts and resolving concerns.

  • Offer empathetic solutions, ensuring a positive customer experience despite challenges.

  • Customer Relationship Building:

  • Build and maintain positive relationships with customers by providing exceptional service, leading to higher customer loyalty and retention.


FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WhatsApp with resume and profile interested & location .

Areesha

Yagyanshi

Thanks & Regards,

HR Team

KVC CONSULTANTS LTD

NO PLACEMENT CHARGES

#HIRING #Non-voice #bpo #customerservice #pune #international #magarpatta #cse #vimannagar



  • Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    Greetings from KVC CONSULTANTS LTDHIRING FOR LEADING ITES MNCs - INTERNATIONAL Voice / Non-Voice / Blended in PuneHIRING FRESHERS TOO ----Job Description:NOTE:-NEED EXCELLENT ENGLISH COMMUNICATIONNEED IMMEDIATE JOINERS >>International Voice Process Customer support (Magarpatta)UK & AUSTRALIAN PROCESSWALK-IN INTERVIEWELIGIBLE-- GRADUATES/UNDERGRADUATESSALARY...


  • Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 3,50,000 - ₹ 6,50,000 per year

    Greetings from KVC CONSULTANTS LTDHIRING FOR LEADING ITES MNCs - INTERNATIONAL Non-Voice / Blended in Pune Location.Job Description:NOTE:-NEED EXCELLENT ENGLISH COMMUNICATIONNEED IMMEDIATE JOINERSInternational Voice/ Blended Process( Viman Nagar )ELIGIBLE-- GRADUATES/UNDERGRADUATESSALARY UPTO RS 6.25 LPA (Hike based on last drawn Salary )5 DAYS WORKING-2...


  • Pune, Maharashtra, India WNS Full time

    Mega Walk-In Drive at WNS Pune – Voice Process Looking to launch or grow your career in customer service? WNS Pune is hiring enthusiastic, customer-focused individuals for our Voice Process Whether you're a fresher or have prior experience, this is your chance to build a career with a leading global organization. ⸻ Position: Voice Process Location:...


  • Pune, Maharashtra, India WNS Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Mega Walk-In Drive at WNS Pune – Voice Process Looking to launch or grow your career in customer service?WNS Pune is hiring enthusiastic, customer-focused individuals for our Voice ProcessWhether you're a fresher or have prior experience, this is your chance to build a career with a leading global organization.⸻ Position: Voice Process Location: WNS,...


  • Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 40,000 - ₹ 65,000 per year

    Greetings from KVC CONSULTANTS LTDHIRING FOR LEADING ITES MNCs - INTERNATIONAL Voice / Blended in Pune Location.Job Description:NOTE:-NEED EXCELLENT ENGLISH COMMUNICATIONNEED IMMEDIATE JOINERSFRESHERS ALSO ELIGIBLENEED MINIMUM 6 MONTHS OF EXPERIENCE>International Voice Process Customer support (HINJEWADI)US BANKING PROCESSELIGIBLE-- GRADUATE FRESHERS AND EXP...


  • Pune, Maharashtra, India WNS Holdings Full time ₹ 3,50,000 - ₹ 7,50,000 per year

    Hiring Now International Voice Process (Experienced) Location: Magarpatta, PuneExperience Required: Minimum 1 year in International Voice ProcessJoining: Immediate Joiners Preferred Requirements:Excellent communication skills in EnglishPrior experience in an international voice process (minimum 1 year)Comfortable with night shifts / graveyard shiftsGood...


  • Pune, Maharashtra, India KVC CONSULTANTS LTD Full time ₹ 4,50,000 per year

    Greetings from KVC CONSULTANTS LTD.HIRING FOR LEADING BPO MNCs - INTERNATIONAL Non-Voice / Blended in Pune Location.Job Description:NOTE:-NEED EXCELLENT ENGLISH COMMUNICATION NEED IMMEDIATE JOINERSInternational Non-voice / Blended Process( Viman Nagar )NEED EXCELLENT COMMUNICATIONELIGIBLE-GRADUATES/UNDERGRADUATESMINIMUM 1 YEAR OF INTERNATIONAL BPO EXP...


  • Pune, Maharashtra, India WNS Holdings Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Mega Walk-In Drive at WNS Pune Voice Process HiringLocation: Weikfield IT Park, Viman Nagar, PunePosition: Voice Process ExecutiveShift: Rotational shifts (Flexibility required)Cab Facility: Complimentary pick-up & drop service (both ways)About WNS:WNS is a global leader in Business Process Management (BPM), delivering innovative solutions and driving...


  • Pune, Maharashtra, India WNS Holdings Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: International Voice & Chat Process Executive (03 yrs)Company: WNS Global ServicesLocation: Viman Nagar PuneExperience: 0 – 3 YearsEducation: Any Graduate, UndergraduateEmployment Type: Full Time, PermanentIndustry: BPO / BPMJob Description:Roles and Responsibilities:Handle international voice and chat processes for global clients.Manage multiple...

  • Non Voice- Pune

    3 weeks ago


    Pune, Maharashtra, India Diverse Lynx Full time

    Hiring for Non Voice- Pune Job Summary We are hiring detail-oriented and reliable individuals for our Non-Voice Process team This role involves handling customer queries and service requests via email live chat or internal ticketing systems The ideal candidate should possess strong written communication skills typing accuracy and a customer-centric...